Account Representative - State Farm Agent Team Member

Mary-Beth Burgess - State Farm Agent; Charlotte (NC); On-site; USD 45,000 - 125,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Disability

Job summary

Mary-Beth Burgess - State Farm Agent in Huntersville, NC is seeking an Account Representative Team Member to support daily operations and serve customers. You will grow the agency through meaningful relationships and assist with policy applications, renewals, and inquiries.

We value teamwork, customer service and a sales mindset. The role offers regular hours (8:30-5:00 M/W/F; 9:00-5:30 T/Th; one Saturday per month), base pay with commissions and opportunities for advancement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.

Skills

Communication skills

Job description

Benefits

• Disability
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Our Agency

At the Mary Beth Burgess State Farm Agency, we are committed to helping individuals, families, and businesses protect what matters most through personalized insurance and financial services. Since becoming a State Farm Agent in 2006, Mary Beth has built an agency centered on strong relationships, exceptional customer service, and a commitment to the local community.

With more than 40 years of combined State Farm team experience, our award-winning agency takes pride in creating a supportive, family-oriented environment where team members can grow, learn, and make a difference. We value teamwork, professionalism, and helping others while serving customers throughout North Carolina and beyond.

If you’re looking to join a team that values people, community involvement, and career development, we’d love the opportunity to meet you.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Mary-Beth Burgess - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Located in Huntersville-Highland Creek

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.
• 8:30-5:00 M/W/F, 9:00-5:30 T/Th (1 Sat a month 10AM-2PM)

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Base-$20hr-$24hr

• 45,000 – 125,000 Average Salary with Base + Commissions