Account Representative - State Farm Agent Team Member

Protectingthecarolinas; Kannapolis (NC); On-site; USD 45,000 - 125,000; Full time

Benefits offered by this job

Disability

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Mary-Beth Burgess - State Farm Agent is seeking an Account Representative to enhance customer relations and support agency operations in Kannapolis, NC. In this role, you will engage customers, market relevant products, and assist with policy applications.

Ideal candidates should possess strong communication skills, be detail-oriented, and have experience in customer service or sales. The position offers a competitive salary with potential for commissions and is vital for our agency's success.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented with the ability to multitask.
• Previous customer service or sales experience is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Make outbound calls to customers building relationships and identifying needs.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Disability
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description

As Account Representative - State Farm Agent Team Member for Mary-Beth Burgess - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Located in Huntersville-Highland Creek

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.
• 8:30-5:00 M/W/F, 9:00-5:30 T/Th (1 Sat a month 10AM-2PM)

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Base $20hr-$24hr

• 45,000 – 125,000 Average Salary with Base + Commissions