Account Representative - State Farm Agent Team Member

Tyler Wurtz - State Farm Agent; Menasha (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tyler Wurtz - State Farm Agent is seeking an Account Representative to assist customers with insurance products and services. You will play a crucial role in maintaining client relations and ensuring their needs are met.

The ideal candidate must possess strong communication and interpersonal skills and be detail-oriented. Additionally, experience in customer service or sales is preferred. The position offers opportunities for advancement and a flexible schedule.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and multitasking capabilities.
• Preferred experience in customer service or sales.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Sales experience

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2012 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked in banking and later as a team member for a State Farm agent. That experience gave me a strong foundation in both customer service and the day-to-day operations of a successful agency.

I’m a graduate of University of Wisconsin, Green Bay. I’m married with three kids, and much of my time outside the office is spent traveling to their sporting events. I also enjoy golfing and hunting whenever I get the chance. I stay connected to the community by sponsoring a local baseball team and supporting youth athletics. Being involved locally is an important part of what we do.

Our agency offers PTO, training and development opportunities, and a strong focus on work-life balance. I believe in creating an environment where my team feels supported and set up for long-term success.

Our culture is built around accountability, strong communication, and self-motivation. I’m looking for someone who is great with customers and can confidently handle both everyday conversations and more challenging situations. The right person will have a strong internal drive and take initiative without needing constant direction. If you’re someone who is motivated, personable, and ready to take ownership of your role while growing your career, this could be a great fit for you.

ROLE DESCRIPTION

As Account Representative – State Farm Agent Team Member for Tyler Wurtz – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.