Account Representative - State Farm Agent Team Member

Barb Vogelheim - State Farm Agent; Brighton (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Barb Vogelheim - State Farm Agent in Brighton, MI is seeking an Account Representative to support daily operations, grow our agency through meaningful customer relations, and help connect clients with appropriate insurance products and services. You will assist with policy applications and renewals, respond to customer inquiries promptly, and maintain accurate records.

The role offers a collaborative, supportive environment with opportunities for advancement and a path toward leadership within

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service or sales experience

Job description

Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency has been serving the community for more than five years, backed by over 40 years of combined State Farm experience across our team. We currently have four full-time team members and pride ourselves on offering a strong mix of benefits, including group life insurance, health coverage, individual commissions, team bonuses, and even a team travel incentive. We also provide generous paid holidays, PTO, occasional team lunches, a team Christmas party, and a paid lunch hour where the office closes from 12–1 so everyone can truly take a break.

Our culture is competitive in all the right ways, but never cutthroat - with a genuine focus on taking great care of our customers. We’re active in the community, participate in local events, and support several sponsorships, including a major partnership with the Brighton Schools athletics programs.

A standout feature of our office is that Barb runs the Agent Aspirant program for our territory of 50+ agents, helping develop future agency owners through a proven, competitive track — a major advantage for anyone aspiring to open their own agency one day. We also offer an up to $2,000 signing bonus based on licensing.

For someone who thrives in a supportive, high-achieving environment with real long-term opportunity, this is a place where your career can truly take off.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Barb Vogelheim - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.