Account Representative - State Farm Agent Team Member

Doug Turgeon - State Farm Agent; Braselton (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing Expense Reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Doug Turgeon - State Farm Agent in Braselton, GA seeks an Account Representative to grow the agency through proactive customer engagement and to serve as the liaison between customers and agency departments. The role focuses on delivering tailored insurance and financial services solutions through proactive outreach and relationship building.

The position emphasizes helping clients understand coverage options, processing inquiries, and maintaining strong customer relations to support agency

Qualifications

• Experience in sales (inside or outside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.
• Must hold Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverage, changes, transfers, claims, and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service minded

Anticipate customer needs

Relate to customers

Education

Property & Casualty license

Job description

Benefits:

• Licensing Expense Reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description:

As Account Representative for Doug Turgeon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.