Account Representative - State Farm Agent Team Member

Nathan-Turbeville---State-Farm-Agent; Nolensville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

No weekends

Paid time off

Parental leave

Advancement opportunity

Job summary

Nathan Turbeville - State Farm Agent in Nolensville, TN is hiring an Account Representative to grow our agency through meaningful customer relations and marketing of relevant products.

The role focuses on developing leads, scheduling appointments, and delivering prompt, friendly service across policy inquiries, billing, and claims support, with opportunities for advancement and paid time off.

Qualifications

• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Customer relations

Marketing to needs

Communication skills

Customer service orientation

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Benefits:

• Monday - Friday 9a-5p, No Nights, No Weekends
• Opportunity for advancement
• Paid time off
• Parental leave

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Nathan Turbeville - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.