Account Representative - State Farm Agent Team Member

Preston Brown - State Farm Agency Intern; Brandon (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Uncapped commissions

Bonus based on performance

Competitive salary

Paid time off

Training & development

Opportunity for advancement

Job summary

Preston Brown - State Farm Agency is seeking an Account Representative - State Farm Agent Team Member to support daily operations and customer success. You will grow the office through meaningful customer relationships and proactively market relevant State Farm products to meet clients' needs.

As a personable, results-oriented professional, you will develop leads, schedule appointments, handle inquiries about coverage and billing, and ensure high-quality customer service while building lasting

Qualifications

• Experience in sales or revenue-generating roles.
• Experience in managing customer relationships.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Commitment to delivering excellent customer service.
• Ability to anticipate customer needs and tailor solutions.
• Ability to relate well to a diverse customer base.
• Property & Casualty license (preferred).

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on coverage, policies, billing, and changes.
• Promote long-lasting customer relations and trust with State Farm customers.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Anticipating needs

Relating to customers

Job description

Benefits:

• Uncapped commissions


• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Preston Brown - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.