Account Representative - State Farm Agent Team Member

Steve Hicks - State Farm Agent; David City (NE); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Steve Hicks - State Farm Agent is seeking an Account Representative to join our team and support daily operations and customer success. You will help grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments, proactively marketing relevant products and services.

We value a community-focused culture with a flexible schedule and clear path for advancement.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate needs

Relate to customers

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2024 and currently lead a team of three. Before becoming a State Farm agent, I spent my career in the financial industry and served as a pastor for 22 years. Those experiences shaped my passion for serving others, building relationships, and helping people make confident decisions for their future.

Serving our community is one of our core values. Our agency participates in community events every other month, and we enjoy finding opportunities to give back and build meaningful relationships with the people we serve.

Our agency offers a very competitive bonus structure, 10 days of PTO starting on day one, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding success while providing the flexibility and support our team needs to thrive.

Our culture is family-oriented, supportive, and drama-free. We work with an established book of business and are committed to coaching and developing every team member for long-term success. I'm looking for someone who is humble, coachable, driven, and people-focused, with strong communication skills and a genuine desire to serve others. If you're hungry to grow and want to be part of a team that truly puts people first, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Steve Hicks - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Flexible work from home options available.