Account Representative - State Farm Agent Team Member

Robert Stiehl - State Farm Agent; Aberdeen (SD); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Health benefits allowance

Base salary + commission

Paid time off

Signing bonus

Training & development

401(k) matching

Job summary

Robert Stiehl - State Farm is seeking an Account Representative to grow the agency by building strong customer relationships and serving as a liaison between customers and agency departments. You will help customers choose relevant products and services while delivering proactive solutions.

The role emphasizes developing leads, scheduling meetings, and providing prompt, friendly service across inquiries, policy changes, transfers, and billing questions.

Qualifications

• Outside or inside sales experience is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate effectively to customers.
• Possess or able to obtain Property & Casualty and Life & Health licenses.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Licensing eligibility

Job description

Benefits:

• Health benefits allowance
• Base salary + commission
• Paid time off
• Signing bonus
• Training & development
• 401(k) matching

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, we want to hear from you!

ROLE DESCRIPTION:

As an Account Representative for Robert Stiehl - State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Possess or able to obtain Property & Casualty and Life & Health licenses.