Account Representative (P1) - Doral, FL

DHL Express; Miami (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Car allowance

Gas card

Bonus programs

401K with company match

Medical/Dental/Vision

Tuition reimbursement

PTO

Paid leave

Employee discount

EAP & Work Life Program

Training opportunities

Job summary

DHL Express in Miami is seeking an Account Representative to consult with business owners and introduce DHL's #1 logistics solutions.

As a territory owner, you will lead complex negotiations, deliver high-level customer service, and expand revenue with existing clients while monitoring global sales activity.

The role requires a BA/BS or related experience, 1–2 years of sales experience, strong negotiation and communication skills, and proficiency in Excel and CRM tools.

Qualifications

• Entry level professional contributor on a project or specialty work team. Typically requires BA/BS Degree or related work experience in related subject area.
• 1-2+ years of experience in related field (selling services vs. product is preferred).
• Strong negotiation and communication skills (verbal and written).
• Computer proficiency in Microsoft Excel; CRM experience preferred.
• Proven academic and professional track record with solid achievements.
• Transportation industry or international sales experience highly preferred.

Responsibilities

• Uncover opportunities for new business within assigned territory by cultivating leads.
• Design customized presentations to showcase DHL services to decision makers and close new business.
• Build revenue streams with current customers and expand relationships through visits, problem solving and follow-up.
• Leverage knowledge of the DHL Network as a Certified International Specialist Master to strengthen client relations.
• Ensure high post-sale satisfaction and positive long-term relationships.
• Collaborate with Sales and Operations teams to improve sales and revenue growth.

Skills

Negotiation skills

Communication skills

Customer service

Sales

Education

BA/BS Degree or related experience

Tools

Microsoft Excel

CRM software

Job description

What makes DHL great?

Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

Do you have a record of Sales Success and Achievement? Do you consider yourself an Outgoing Hunter? Are you self‑motivated? Are you Competitive by Nature? THEN you might be exactly what DHL needs on the team.

DHL is looking for the next Account Representative to consult with business owners and introduce them to the #1 Logistics Company in the world. As a sales professional at DHL you will own a territory and direct the largest, most complex and most strategically significant negotiations, reaching agreements that have significant impact on DPDHL’s bottom line. The person who will thrive in this pivotal role must have the skills to maintain a high-level of customer service with existing customers and leverage relationships to expand business. In addition, the international sales professional will actively monitor and review customer global sales activity and make adjustments to processes and strategies to help the business grow. Entrepreneurial professionals in this role enjoy a generous commission & sales incentive plan.

Key Responsibilities:

• Uncover opportunities for new business within assigned territory by cultivating leads and applying your networks
• Design customized presentations to showcase DHL services to decision makers and close new business
• Build revenue streams with current customers and evaluate opportunities to increase the relationship through: face to face visits, problem solving and administrative follow-up
• Leverage you knowledge of the DHL Network as a Certified International Specialist Master to help businesses improve their relationships with customers
• Ensure high post-sale satisfaction and positive long-term relationships
• Collaborate with Sales and Operations teams to improve sales and revenue growth within territory

Skills & Qualifications:

• Entry level professional contributor on a project or specialty work team. Typically requires BA/BS Degree or related work experience in related subject area
• 1-2 plus year of experience in related field (selling services vs. product is preferred)
• Strong negotiation and communication skills (verbal and written)
• Computer proficiency in Microsoft Excel (additional experience with a CRM system is preferred)
• Successful academic and professional track record with solid achievements, rankings, or awards
• Transportation industry, service solution sales, documented B2B sales or international sales experience highly preferred

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

• Competitive Pay
• Monthly Car Allowance
• Company Gas Card
• Bonus/Incentive Programs
• Retirement Savings - 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.