Major Account Executive (Bilingual/Spanish) - El Paso, TX

DHL Express; El Paso (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Monthly Car Allowance

Company Gas Card

Bonus/Incentive Programs

401K with company match

Tuition Reimbursement

Generous Paid Time Off

Employee Discount Program

Outstanding training opportunities

Job summary

DHL Express is seeking a highly motivated Major Account Executive to consult with business owners, expand relationships, and drive cross-border revenue growth across the U.S.–Mexico corridor, including El Paso–Juárez. The role requires deep customer insight, strategic selling, and collaboration with regional teams to deliver DHL’s global logistics solutions.

Candidates should bring extensive national account experience and bilingual English/Spanish communication.

Qualifications

• BS/BA with at least 8 years of related experience or MS/MA with at least 5 years of related experience or at least 10 years related experience.

Responsibilities

• Probe and identify opportunities to increase revenue with existing customers through cross-sell and upsell.
• Target and win new business opportunities at designated revenue thresholds.
• Coordinate with strategic/enterprise sales partners to ensure post-sales satisfaction and repeat business.
• Analyze key accounts, identify decision-makers, and align DHL services with client needs to grow key accounts.
• Collaborate with local, district, and regional teams to align sales efforts and share competitive insights.

Skills

Bilingual English/Spanish

Sales experience

Account management

Communication skills

Education

Bachelor's degree (BS/BA) in related field

Master's degree (MS/MA) in related field

Tools

Microsoft Office

Job description

What makes DHL great?

Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

Do you have a record of Sales Success and Achievement? Do you consider yourself an Outgoing Hunter? Are you self-motivated? Are you Competitive by Nature? THEN you might be exactly what DHL needs on the team.

DHL is looking for the next Major Account Executive

To consult with the business owners and introduce them to #1 Logistics Company in the world. The person who will thrive in this pivotal role must have the skills to maintain a high level of customer service with existing customers, and leverage relationships to expand business. In addition, the international sales professional will actively monitor and review customer global sales activity and adjust processes and strategies to help the business grow.

Key Responsibilities:

• Probe and find opportunities to increase existing customer revenue through penetration, cross and upselling efforts
• Target and sell new business opportunities at designated revenue threshold
• Collaborate and facilitate information flow with partners in strategic/enterprise sales teams to ensure high post-sales satisfaction facilitating positive long-term relationships and high potential for repeat business with customers. Provide competitor intelligence and advisory support to sales management
• Gathers detailed information about key accounts, identifies decision-makers, understands strategic business challenges and priorities and leads team in analyzing information and prioritizing opportunities critical to accounts Identifies business opportunities, assesses customer needs, and matches these with DHL's services to acquire new key accounts
• Partners with local, district, and regional management to coordinate customer requests and services that are being promoted. Coordinates sales efforts with inside sales and provides flow of data on account competitors and suppliers to product management
• Manages assigned customer site relationships, including dealing with customers' highest buying levels and coordinating the activities of customer-focused teams
• Ability to regularly cross the U.S.-Mexico border (El Paso-Juárez) for business purposes, coupled with a strong understanding of cross-border logistics and customs clearance processes, including Foreign Trade Zones (FTZs), in-bond shipments, and other import/export procedures.
• Candidates may be asked to complete a work sample, presentation or skills assessment as part of the selection process.

Skills & Qualifications:

• BS/BA with at least 8 years of related experience or MS/MA with at least 5 years of related experience or at least 10 years related experience required
• Proven DHL Express sales experience selling large, national account, multi-location business strongly preferred
• Powerful knowledge of technologies, processes and practices
• Proficiency with Microsoft Office, database and web-based applications
• Creative and innovative thinking in bringing successful resolutions to high-impact and complex problems
• Candidates may be asked to complete a work sample, presentation or skills assessment as part of the selection process.
• Fluency in English and Spanish (written and verbal) required

Employee Benefits & Incentives

• Competitive Exempt Pay
• Monthly Car Allowance
• Company Gas Card
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• myShares - Voluntary plan to buy discounted company shares
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.