Account Representative II

Genuine Parts Company; North Carolina; On-site; USD 60,000 - 75,000; Full time

Job summary

Genuine Parts Company is seeking an Account Representative II to expand their book of business by converting competitors’ work and growing mid-sized accounts into large accounts. You will maintain customer contact to ensure satisfaction while managing expectations and driving revenue growth.

The role requires a bachelor’s degree and 3–5 years of experience, with travel to support on-site customer engagements. Strong communication and MS Office skills are essential to succeed in this position.

Qualifications

• Bachelor's degree and 3–5 years of experience or equivalent combination.
• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Excellent written and verbal communication skills.
• Ability to influence customers while maintaining relationships.
• Ability to take initiative and work with limited direction.
• Ability to multitask and manage time well.

Responsibilities

• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Generates new leads by networking, cold calling, researching directories and internet sites.
• Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
• Understands complex requirements from customers for preparation of customized quoting.
• Delivers effective sales presentations and ensures technical requirements are met.
• Assists with on-site troubleshooting of customers’ concerns.
• Works with and coordinates vendor resources to build relationships and support sales.
• Performs other duties as assigned.

Skills

Industrial products knowledge

Excellent written and verbal comms

Sales principles

Influence customers

Initiative

Time management

Microsoft Office

Education

Bachelor's degree

Job description

SUMMARY

The Account Representative II is primarily responsible for expanding their book of business through converting competitors’ business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.

JOB DUTIES

• Increases revenue and profitability through generation of new business and further development of existing accounts.
• Generates new leads by networking, cold calling, researching various directories and internet sites.
• Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
• Understands complex requirements from customers for preparation of customized quoting.
• Delivers effective sales presentations and ensures technical requirements are met.
• Assists with on-site troubleshooting of customers’ concerns.
• Works with and coordinates vendor resources to build relationships and support sales.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor’s degree and three (3) to five (5) years of experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
• Excellent written and verbal communication skills.
• A proficient understanding of key sales principles and best practices.
• Ability to influence customers, while maintaining healthy relationships.
• Ability to take initiative and work with limited direction.
• Ability to multitask and manage time well.
• Ability to use Microsoft Office.

PHYSICAL DEMANDS

Travel required. May be required to be on-call nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Valid driver’s license required. All company vehicles are subject to continuous video monitoring.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.