Account Representative: Growth & Flexible Schedule

Keiko Mcinally - State Farm Agent; Lakewood (CA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Keiko Mcinally - State Farm Agent in California seeks an Account Representative to support daily operations and customer success. You will help grow the agency through meaningful customer relations and cross-selling insurance products.

The role emphasizes building lasting relationships, identifying client needs, and delivering prompt, friendly service. Prior sales or customer service experience is preferred, with bilingual Spanish a plus.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service and helping customers.
• Ability to anticipate customer needs and relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing questions.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Bilingual Spanish

Relationship building

Job description

Keiko Mcinally - State Farm Agent in California seeks an Account Representative to support daily operations and customer success. You will help grow the agency through meaningful customer relations and cross-selling insurance products.

The role emphasizes building lasting relationships, identifying client needs, and delivering prompt, friendly service. Prior sales or customer service experience is preferred, with bilingual Spanish a plus.