Account Representative, Grocery & Drug

ReaderLink; Oak Brook (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health Plans

Flexible Spending Accounts

Life and Accident Insurance

Vacation Pay & Paid Holidays

401(k) with Company Match

Author Events

Publisher-sponsored Book Club

Job summary

ReaderLink, based in Oak Brook, IL, seeks an Account Representative to manage account activity including inventory, item setup, SKU management, and sales orders, ensuring timely responses to account requests. You will support the Director of Sales, coordinate with ReaderLink distribution centers and field staff, analyze sales trends, and develop reporting metrics.

Qualified candidates have a Bachelor's in Business, strong Excel/Office skills, superb communication, and the ability to work in a

Qualifications

• Bachelor's degree in Business or a related field is required.
• Ability to multitask and prioritize multiple projects/requests.
• Excellent interpersonal skills - in-person, phone, email, presentations, etc.
• Fast learner, team player, and aggressive problem solver.
• Desire to advance and grow within the company.
• Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required.
• Must have excellent communication skills, both written and verbal.
• Ability to speak with all levels of the organization and outside partners.
• Ability to communicate complicated information to others.
• The work performed is in an office environment.
• The noise level in the work environment is usually moderate at low decibels.
• Must be able to work in a fast-paced, team environment.

Responsibilities

• Assist the Director of Sales, in the day-to-day operation of key customer account activities.
• Act as key customer liaison - ensuring that outstanding service is given to the customers, meeting each individual customer's needs.
• Manage the day-to-day operations of customer ordering, scheduling, and tracking.
• Respond to customer inquiries regarding: product, service, general questions, etc.
• Coordinate all efforts and communicate constantly with the Readerlink distribution centers and our field service staff.
• Analyze prior and current sales trends and work to develop additional meaningful reporting metrics.
• Other duties may be assigned, directed, or requested.

Skills

Multitasking

Interpersonal skills

Communication skills

Team player

Fast learner

Problem solver

Desire to grow

Office etiquette

Education

Bachelor's degree in Business

Tools

Excel

Word

PowerPoint

Outlook

Job description

The Account Representative, Grocery & Drug manages specific job functions and responsibilities associated with Account Activity that include Inventory, Item Setup, SKU Management, Sales Orders, as well as anything needed to handle Account requests.

What You Will Be Doing:

• Assist the Director of Sales, in the day-to-day operation of key customer account activities.
• Act as key customer liaison - ensuring that outstanding service is given to the customers, meeting each individual customer's needs.
• Manage the day-to-day operations of customer ordering, scheduling, and tracking.
• Respond to customer inquiries regarding: product, service, general questions, etc.
• Coordinate all efforts and communicate constantly with the three Readerlink distribution centers as well as our field service staff.
• Analyze prior and current sales trends and work to develop additional meaningful reporting metrics.
• Other duties may be assigned, directed, or requested.

What You Will Need:

• Bachelor's degree in Business or a related field is required.
• Ability to multitask and prioritize multiple projects/requests.
• Excellent interpersonal skills - in-person, phone, email, presentations, etc.
• Fast learner, team player, and aggressive problem solver.
• Desire to advance and grow within the company.
• Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required.
• Must have excellent communication skills, both written and verbal.
• Ability to speak with all levels of the organization and outside partners.
• Ability to communicate complicated information to others.
• Must be proficient in basic mathematics: addition, subtraction, multiplication, and division.
• Ability to do algebra, calculate figures and amounts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• The work performed is in an office environment.
• The noise level in the work environment is usually moderate at low decibels.
• Must be able to work in a fast-paced, team environment.

Salary: $50,000.00 - $60,000.00

Employee Benefits Include:

• Health Plans -Medical, Dental & Prescription
• Flexible Spending Accounts - Health & Dependent Care
• Life and Accident Insurance
• Vacation Pay & Paid Holidays
• 401(k) with Company Match
• Author Events
• Publisher-sponsored Book Club

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please email your request to [emailprotected], or call: [phone].

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EOE/Minorities/Female/Disabled/Veteran.

ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please email your request to [emailprotected], or call: [phone].