Account Representative Assistant

Industrial Magnetics; Stockton (CA); On-site; USD 26,381 - 30,307; Full time

Benefits offered by this job

Comprehensive benefits package

Learning-focused environment

Opportunity for growth

Job summary

Industrial Magnetics in Stockton, California, is seeking an Account Representative Assistant. This full-time position focuses on managing customer inquiries, supporting sales, and processing orders accurately. Ideal candidates should possess strong communication skills and proficiency in Excel.

In addition to a competitive salary of $19.15 to $22.00 per hour, we offer a collaborative environment and growth opportunities within our expanding team.

Qualifications

• Requires 2 years of office experience.
• Strong written and verbal communication skills are essential.
• Knowledge of ERP/CRM is a plus, experience with Sage preferred.

Responsibilities

• Maintain a positive attitude in customer interactions.
• Process customer quotes accurately with Account Representatives.
• Confirm customer orders based on quote pricing and terms.
• Generate sales and work orders from confirmed orders.
• Manage customer change orders and cancellations.

Skills

Communication skills

Excel proficiency

Spanish language skills

Education

High School Diploma or GED equivalent

Tools

Sage software

Microsoft Office Suite

ERP Systems

CRM Systems

Job description

Who We Are:

At West Coast Magnetics, we're a unique manufacturing company located in Stockton, California, specializing in designing, manufacturing, and testing high-mix, high-complexity electronic assemblies. Our expert teams engineer customized solutions when standard components fall short. Serving industries such as medical, communications, semiconductor, aerospace, and test and measurement, we pride ourselves on delivering high-quality solutions that meet specific customer needs.

We are a growing company with over 100 employees, maintaining a close-knit, small-company culture while fostering innovation and quality. If you're passionate about problem-solving and teamwork, we invite you to join our dynamic and expanding team.

Position: Account Representative Assistant

Key Responsibilities:

• Maintain a positive and responsive attitude toward internal and external customer inquiries, stepping in when other sales staff are unavailable.
• Partner with Account Representatives to process customer quotes accurately and efficiently.
• Support the sales team by ensuring all information is up-to-date and accurate.
• Confirm customer orders, ensuring alignment with quote pricing, delivery terms, and other requirements.
• Generate sales and work orders based on confirmed customer purchase orders.
• Manage customer change orders and cancellations.
• Assist with maintaining accurate part data records.
• Organize and file closed purchase orders from the previous year.
• Collaborate with various departments to ensure we meet or exceed customer expectations.

Qualifications:

• 2 Years office experience.
• High School Diploma or GED equivalent.
• Strong written and verbal communication skills.
• Proficiency in Excel and familiarity with the Microsoft Office suite, including Microsoft Teams.
• ERP and CRM experience are a plus but not required.
• Experience with Sage software is preferred.
• Spanish language skills are a plus but not required.

What We Offer:

• A collaborative, learning-focused environment.
• Competitive compensation.
• Comprehensive benefits package.
• An opportunity to grow within a fast-expanding company.

Job Type: Full-time Schedule: Monday to Friday, 8:00 a.m. - 4:30 p.m. Hourly Wage: $19.15 - $22.00

Equal Opportunity Employer Statement:

West Coast Magnetics is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.