Account Representative - Air Export

Material Handling Resources, LLC; Elk Grove Village (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Rain financial wellness app

Telemedical access

Health, dental, and vision insurance

401k match

Paid maternity and paternity leave

Career development programs

Employee discounts

Wellness perks

Volunteer opportunities

Job summary

GEODIS in Illinois seeks an Account Representative - Air Export to act as the liaison between GEODIS and customers, handling documentation and information requests in the CargoWise system.

Role includes coordinating with global offices, ensuring TSA and government compliance, and managing export documentation for air shipments. Strong communication and multitasking skills are essential for success in this team-driven role.

Qualifications

• Minimum 2 years experience in exportation of goods or equivalent education/experience
• Experience in freight forwarding
• Knowledge of TSA and Government Agency requirements
• Knowledge of air and/or truck freight movements
• PC literate with MS Outlook, Word, Access, and Excel
• Ability to pass TSA STA background screening
• Ability to read/interpret safety rules and manuals
• Ability to write routine reports and correspondence
• Ability to follow written/oral instructions with common sense
• Good verbal and written communication and multitasking skills

Responsibilities

• Serves as the customer service liaison between GEODIS and the customer.
• Processes all documents and information requests from GEODIS.
• Enters notes, information requests, and document requests in CargoWise.
• Sends information/document requests to company employees, suppliers, service providers, or overseas offices as needed.
• Communicates with specified offices and teams on issues affecting Air Export.
• Files document requests, correspondence, and documents by shipping number.
• Ensures operational procedures align with company needs and TSA/government regulations.

Skills

Export experience

Freight forwarding

TSA requirements

Air export

MS Office (Outlook, Word, Access,Excel

Communication skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Access

Microsoft Excel

Job description

Account Representative - Air Export

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Serves as the customer service liaison between GEODIS and the customer.
• Processes all documents and information requests received from GEODIS.
• Entersnotes, informationrequestsand document requests inCargowisesystem.
• Sends information/document requests tocompany’semployees, suppliers, serviceprovidersor overseas production offices as needed.
• Communicates with specified offices, departments, and teams on all issues affecting Air Export
• Filesdocument requests, correspondence, and documents in a file folderidentifiedby the applicable shipping number.
• Ensures operational procedures are in line with company needs.
• Ensurescompliance with regard to TSA and/or government regulations.

What you need:

• Minimum 2years experiencein exportation of goods, or an equivalent combination of both education and experience
• Experience in freight forwarding.
• Knowledge of TSA and Government Agency requirements
• Knowledge of the movement of freight via air and/or truck
• PC literate with experience with Microsoft Outlook, Word, Access, and Excel
• Ability to successfully pass a TSA Security Threat Assessment (STA) background screening.
• Ability to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manual.
• Ability towriteroutine reports and correspondence.
• Ability to apply commonsenseunderstanding to carry out instructionsfurnishedin written, oral, or diagram form.
• Good verbal and written communication skills
• Good multi-tasking skills

Bonus if you have:

• Self-starter
• Excellent organization skills
• Ability to handle multiple activities and prioritize work
• Strong analytical andproblem solvingskills
• Accountable for, and has ability to complete, commitments on time sensitive matters
• Strong communicationskills to work within a team and with cross functional team
• Willingness to improve and learn

What you gain from joining our team:

• Access wages early with the Rain financial wellness app.
• Free telemedical access to doctors and therapists throughFirstStopHealthavailablefirst day of employment!
• Health, dental, and vision insurance after30 daysof employment
• 401k match
• Paid maternity andpaternity leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employeeperkslike fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!