Account Representative

Millennium Broadband Solutions; South Salt Lake (UT); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

Company Holidays (10)

Job summary

Millennium Broadband Solutions is seeking an Account Representative to drive growth for a Tier I Inside Sales team. You will prospect, acquire new clients, and manage ongoing accounts to meet annual revenue targets, collaborating with Solution Engineers to deliver a full-suite of broadband solutions.

Responsibilities include maintaining CRM data, presenting business reviews for top clients, and consistently tracking pipeline to hit monthly and annual goals, with a focus on cross-selling across

Qualifications

• Experience in B2B inside sales or account management
• Proven track record of meeting or exceeding revenue targets
• Experience collaborating with solution engineers or cross-functional teams

Responsibilities

• Manage account growth and territory expansion using established sales processes
• Maintain CRM records, quotes, and sales activities for visibility and data-driven decisions
• Retain and optimize accounts with quarterly reviews for high-revenue clients
• Prepare and present annual business reviews for clients >$100k in yearly revenue
• Collaborate with internal teams in weekly meetings and strategy sessions
• Engage in ongoing sales training and apply methods to daily prospecting
• Prospect and acquire new clients, manage a circuit of at least 100 active clients/prospects
• Hit monthly new client acquisition targets and drive daily booking and revenue goals
• Coordinate with Solution Engineers to present comprehensive offerings
• Ensure at least 10% of active clients use two or more core resources
• Track shared activities in CRM to align with Broadband Solutions team

Skills

Client relationship building

Sales prospecting

Strategic account management

Communication skills

Negotiation

Tools

CRM software

Salesforce

Job description

Drive high-impact account growth through comprehensive sales solutions.

This is the perfect opportunity to elevate your career with Millennium, a Broadband Solutions leader in its industry!

The Account Representative serves as a Tier I role within Millennium's Inside Sales Team, dedicated to prospecting, acquiring new clients, and fostering organic account growth. The primary objective is to achieve an annual revenue target through strategic client acquisition, effective account management, and ongoing prospecting efforts. Account Representatives will collaborate closely with Solution Engineers to deliver comprehensive sales solutions, encompassing materials, rental and leasing, and engineering services.

What You'll Do

Account Management & Territory Growth

• Drive the Sales Process - Utilize Millennium's established sales process to accurately identify client needs, build relationships, and deliver tailored solutions.
• Maintain CRM Excellence - Record all client interactions, quotes, and sales activities in real-time to ensure visibility and data-driven decision-making.
• Retain & Optimize Accounts - Maintain a baseline 85% client retention rate by consistently delivering value and regularly reviewing your account alignment with the Area Sales Manager.
• Deliver Business Reviews - Prepare and present comprehensive annual business reviews alongside sales leadership for any client exceeding $100k in yearly revenue.
• Collaborate internally - Actively participate in mandatory weekly sales meetings, L10s, and 1-1s to align on weekly, monthly, and quarterly strategies.
• Commit to Continuous Learning - Engage actively in Millennium's ongoing sales training and apply methodologies directly to your daily prospecting.

Prospecting & Client Acquisition

• Work Your Circuit - Actively manage and engage a dedicated Sales Circuit of no less than 100 active clients and prospects through consistent calls, emails, and face-to-face meetings.
• Hunt for New Logos - Dedicate weekly blocks to proactive outreach and network expansion to hit monthly new client acquisition targets.
• Leverage Referrals & Handoffs - Seamlessly take over and grow accounts transitioned from the Centralized Inside Sales Team, while actively asking current clients for new business referrals.
• Close Daily - Drive daily sales activities to consistently meet daily and weekly booking, revenue, and gross margin targets.
• Hit the Annual Mark - Continuously track pipeline progress toward achieving a 2M-5M annual revenue goal.
• Manage Quotes - Relentlessly follow up on all open quotes to maintain a minimum conversion rate of 15%.
• Cross-Sell Units - Maximize client value by ensuring sales activities incorporate all Millennium business units (funding, engineering, distribution, equipment).

Solution Engineering Collaboration

• Partner on Presentations - Work closely with Solution Engineers to schedule meetings and showcase Millennium's comprehensive suite of offerings.
• Drive Diversification - Ensure that at least 10% of your active clients are utilizing two or more of our core resources.
• Align Communication - Track all shared activities in the CRM to ensure seamless alignment with the Broadband Solutions Team and prevent redundant outreach.
• Master the Product - Participate in hands-on vendor training, virtual sessions, and industry events to act as a highly informed resource for your clients.
• Build Vendor Loyalty - Actively engage with and support Millennium's established vendor partners to reinforce existing relationships and support client needs.

What's In It for you?

• Competitive Benefits Package - Medical, Dental, Vision, 401k Matching, 10 Company Holidays
• Investment in your Community, Personal Development, and Health & Well-Being
• 4 hours of community service time per month
• 4 hours of personal development time per month

Why Partner with Millennium?

• We help our clients to build broadband networks to connect communities across America. But we are more than that - we offer our clients enterprise resources to plan out their builds, supplement their funding, manage their materials, and get the equipment they need to get networks up and running.
• A collaborative work environment where you can influence the overall success of the company through your efforts and expertise. The growth mode we operate in provides tremendous opportunities for your career path and personal development.