Account Representative

Millennium Broadband Solutions; Frederick (CO); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k Matching

Job summary

Millennium is seeking an Account Representative to drive inside sales growth by prospecting, acquiring new clients, and expanding billions across our broadband solutions. You will work with Solution Engineers to tailor offerings, manage a robust client circuit, and pursue a 2M–5M annual revenue goal.

The role emphasizes relationship-building, CRM discipline, and quarterly business reviews with key accounts. A collaborative environment supports ongoing training and career growth.

Responsibilities

• Drive the sales process to identify client needs, build relationships, and deliver tailored solutions.
• Maintain CRM excellence by logging interactions, quotes, and activities in real-time.
• Retain and optimize accounts to 85% retention by reviews with Area Sales Manager.
• Deliver annual business reviews for clients with revenue over $100k.
• Collaborate in weekly sales meetings, L10s, and 1-1s to align strategies.
• Engage in ongoing sales training and apply methodologies to daily prospecting.
• Manage a circuit of at least 100 active clients and prospects via calls, emails, meetings.
• Hunt for new logos with regular outreach to hit monthly targets.
• Leverage referrals and handoffs from Inside Sales; seek new business referrals.
• Close daily by meeting booking, revenue and gross margin targets.
• Track pipeline to hit 2M-5M annual revenue.
• Follow up on open quotes to maintain 15% conversion.
• Cross-sell units across funding, engineering, distribution, equipment.
• Partner with Solution Engineers to schedule meetings and showcase offerings.
• Ensure at least 10% of active clients use two or more resources.
• Track shared activities in CRM to align with Broadband Solutions Team.
• Participate in vendor training and events to be a knowledgeable resource.
• Engage with vendor partners to support client needs.

Job description

Drive high-impact account growth through comprehensive sales solutions.

This is the perfect opportunity to elevate your career with Millennium, a Broadband Solutions leader in its industry!

The Account Representative serves as a Tier I role within Millennium's Inside Sales Team, dedicated to prospecting, acquiring new clients, and fostering organic account growth. The primary objective is to achieve an annual revenue target through strategic client acquisition, effective account management, and ongoing prospecting efforts. Account Representatives will collaborate closely with Solution Engineers to deliver comprehensive sales solutions, encompassing materials, rental and leasing, and engineering services.

What You'll Do

Account Management & Territory Growth

• Drive the Sales Process - Utilize Millennium's established sales process to accurately identify client needs, build relationships, and deliver tailored solutions.
• Maintain CRM Excellence - Record all client interactions, quotes, and sales activities in real-time to ensure visibility and data-driven decision-making.
• Retain & Optimize Accounts - Maintain a baseline 85% client retention rate by consistently delivering value and regularly reviewing your account alignment with the Area Sales Manager.
• Deliver Business Reviews - Prepare and present comprehensive annual business reviews alongside sales leadership for any client exceeding $100k in yearly revenue.
• Collaborate internally - Actively participate in mandatory weekly sales meetings, L10s, and 1-1s to align on weekly, monthly, and quarterly strategies.
• Commit to Continuous Learning - Engage actively in Millennium's ongoing sales training and apply methodologies directly to your daily prospecting.

Prospecting & Client Acquisition

• Work Your Circuit - Actively manage and engage a dedicated Sales Circuit of no less than 100 active clients and prospects through consistent calls, emails, and face-to-face meetings.
• Hunt for New Logos - Dedicate weekly blocks to proactive outreach and network expansion to hit monthly new client acquisition targets.
• Leverage Referrals & Handoffs - Seamlessly take over and grow accounts transitioned from the Centralized Inside Sales Team, while actively asking current clients for new business referrals.
• Close Daily - Drive daily sales activities to consistently meet daily and weekly booking, revenue, and gross margin targets.
• Hit the Annual Mark - Continuously track pipeline progress toward achieving a 2M-5M annual revenue goal.
• Manage Quotes - Relentlessly follow up on all open quotes to maintain a minimum conversion rate of 15%.
• Cross-Sell Units - Maximize client value by ensuring sales activities incorporate all Millennium business units (funding, engineering, distribution, equipment).

Solution Engineering Collaboration

• Partner on Presentations - Work closely with Solution Engineers to schedule meetings and showcase Millennium's comprehensive suite of offerings.
• Drive Diversification - Ensure that at least 10% of your active clients are utilizing two or more of our core resources.
• Align Communication - Track all shared activities in the CRM to ensure seamless alignment with the Broadband Solutions Team and prevent redundant outreach.
• Master the Product - Participate in hands-on vendor training, virtual sessions, and industry events to act as a highly informed resource for your clients.
• Build Vendor Loyalty - Actively engage with and support Millennium's established vendor partners to reinforce existing relationships and support client needs.

What's In It for you?

• Competitive Benefits Package - Medical, Dental, Vision, 401k Matching, 10 Company Holidays
• Investment in your Community, Personal Development, and Health & Well-Being
• 4 hours of community service time per month
• 4 hours of personal development time per month

Why Partner with Millennium?

• We help our clients to build broadband networks to connect communities across America. But we are more than that - we offer our clients enterprise resources to plan out their builds, supplement their funding, manage their materials, and get the equipment they need to get networks up and running.
• A collaborative work environment where you can influence the overall success of the company through your efforts and expertise. The growth mode we operate in provides tremendous opportunities for your career path and personal development.