Account Representative

Russell Tobin; South Jordan (UT); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Healthcare

401(k) Plan

Life Insurance

Disability Insurance

EAP

Legal Support

Auto & Home Insurance

Pet Insurance

Employee Discounts

Job summary

Pride Global is seeking a motivated candidate to join our client service team in South Jordan, UT. This entry to mid-level role focuses on supporting clients and internal operations in a fast-paced financial services environment.

The ideal candidate will have strong communication skills, data-entry accuracy, and the ability to manage multiple priorities while delivering high-quality service to clients.

Qualifications

• Bachelor's or Associate's degree preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Proficiency in Microsoft Office and web-based applications.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Customer-focused mindset with the ability to build professional relationships.

Responsibilities

• Serve as the primary point of contact for client inquiries and account-related requests.
• Build and maintain strong client relationships through professional communication.
• Process account updates and ensure accurate data entry and documentation.
• Assist with account maintenance and operational support.
• Coordinate with internal teams to resolve client issues in a timely manner.
• Monitor account activity and ensure compliance with company policies and procedures.
• Maintain accurate records and provide regular status updates.
• Deliver excellent customer service while managing multiple priorities.

Skills

Strong communication

Customer service

Relationship building

Education

Bachelor's or Associate's degree

Tools

Microsoft Office

Job description

Our client, a leading financial institution, is seeking a motivated recent graduate or experienced candidate with strong communication, customer service, and relationship‑building skills to work in South Jordan, UT.

This is an excellent opportunity to start your career in a fast‑paced financial services environment while supporting clients and internal business operations.

Pay Rate Range: $20–23/hour

Key Responsibilities:

• Serve as the primary point of contact for client inquiries and account‑related requests


• Build and maintain strong client relationships through professional communication


• Process account updates and ensure accurate data entry and documentation


• Assist with account maintenance and operational support


• Coordinate with internal teams to resolve client issues in a timely manner


• Monitor account activity and ensure compliance with company policies and procedures


• Maintain accurate records and provide regular status updates


• Deliver excellent customer service while managing multiple priorities

Qualifications:

• Bachelor's or Associate's degree preferred


• Strong communication and interpersonal skills


• Excellent organizational and time management abilities


• Proficiency in Microsoft Office and web‑based applications


• Ability to multitask in a fast‑paced environment


• Strong attention to detail and problem‑solving skills


• Customer‑focused mindset with the ability to build professional relationships

Pride Global offers eligible employees

• comprehensive healthcare coverage (medical, dental, and vision)


• supplemental insurance (accident, critical illness, and hospital indemnity)


• 401(k) retirement savings plan


• life and disability insurance


• Employee Assistance Program (EAP)


• legal support


• auto and home insurance


• pet insurance


• employee discounts with preferred vendors

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.