Account Representative

Norman International Inc.; La Palma (CA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Travel reimbursement

Medical, Dental, Vision

401K with company match

Job summary

Norman Window Fashions in La Palma, CA is seeking an energetic Account Representative to grow retailer accounts across Northern and Southern California. Based in our La Palma office, you will enroll retailers into Norman Experience training events and drive sales growth with new and existing customers.

The role offers a base salary plus commission, requires up to 25% travel with occasional overnight trips, and uses Salesforce to log interactions and track opportunities.

Qualifications

• Experience in account management, inside sales, or a showroom selling environment is required.
• Proficiency with Salesforce or a similar CRM.
• Strong verbal and written communication skills; comfortable presenting virtually and in person.
• Must have a valid driver's license, reliable automobile and current auto insurance.

Responsibilities

• Enroll retail accounts into Norman Experience training events — this is the primary objective and KPI of the role.
• Create and publish a monthly schedule of virtual Spotlight sessions to keep customers informed on sales opportunities, product updates, promotions, and events.
• Build and maintain existing and potential customer relationships, serving as their primary point of contact.
• Plan and conduct monthly field visits to support customer business growth, including multi-day and overnight trips as needed.
• Log all customer interactions, account history, and competitive intelligence in Salesforce.
• Track account sales potential by product and competitor, and review findings with your supervisor.
• Other duties as required.

Skills

Account management

Sales outreach

Communication skills

Time management

Tools

Salesforce

Job description

With more than 50 years of unwavering passion for quality, Norman Window Fashions is among the world's largest and most respected manufacturers of window coverings. Our long-standing commitment to quality and craftsmanship have made us the number one choice for homeowners who demand only the best.

We are growing and we are seeking an energetic & enthusiastic Account Representative to grow retailer accounts within the Northern/Southern California market. Based out of our La Palma office, this role is focused on enrolling retail accounts into Norman Experience training events and driving sales growth with new and existing customers.

**** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.****

Responsibilities:

• Enroll retail accounts into Norman Experience training events — this is the primary objective and key performance indicator of the role.
• Create and publish a monthly schedule of virtual Spotlight sessions to keep customers informed on sales opportunities, product updates, promotions, and events.
• Build and maintain existing and potential customer relationships, serving as their primary point of contact.
• Plan and conduct monthly field visits to support customer business growth, including multi-day and overnight trips as needed.
• Log all customer interactions, account history, and competitive intelligence in Salesforce.
• Track account sales potential by product and competitor, and review findings with your supervisor.
• Other duties as required.

Requirements:

• Must be willing to travel in the field up to 25% of the time, including overnight trips approximately once per month.
• Experience in account management, inside sales, or a showroom selling environment required.
• Self-starter with strong time management skills and the ability to manage a structured daily outreach cadence.
• Proficiency with Salesforce or a similar CRM.
• Strong verbal and written communication skills; comfortable presenting virtually and in person.
• Knowledge and background in window coverings or related home furnishings industry a plus!
• Ability to work independently as well as in a team environment.
• Must have a valid driver's license, reliable automobile, and current auto insurance.

Other Requirements:

Compensation:

• Competitive salary
• Commission Pay
• Travel expense reimbursement
• Eligible for Benefits (Medical, Dental, Vision, Life, Long Term and Short-Term Disability Insurance, Paid-Time-Off, Paid Holidays, Pet Insurance, etc.)
• 401K with Company match after 1 year of employment

Job Type:

• Full-time
• Pay: $60,000.00 + commission

Norman is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Norman will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.