Account Representative

Jet Midwest; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Eligibility for comprehensive benefits program

401K with company match

Robust Paid Time Off

10 paid Holidays

Growth opportunities

Job summary

An aviation services company is seeking an Account Representative to manage customer accounts related to aftermarket aircraft parts. This full-time role requires over 5 years of sales experience in the aviation sector and strong communication skills. Responsibilities include customer interaction, collaboration with internal teams, and occasional after-hours support. The position offers a commission-based structure and comprehensive benefits such as 401K and paid time off.

Qualifications

• 5+ years of proven aviation industry sales experience, preferably in the aftermarket parts sector.
• Excellent closing and negotiation skills.
• Strong communication and relationship-building abilities.

Responsibilities

• Manage customer accounts ensuring top-notch service delivery.
• Collaborate with the Repairs-Purchasing team for quotes and sales.
• Mentor and train other department members as assigned.
• Attend customer meetings and trade shows.
• Monitor quote volume and sales for assigned accounts.
• Provide after-hours support when required.

Skills

Aviation industry sales experience

Sales methodology knowledge

Communication skills

Negotiation skills

Relationship building

Job description

Who are we?

Jet Midwest is a full-service commercial aviation company, specializing in the sale and lease of commercial aircraft, engines, and parts as well as aircraft maintenance, repair, and overhaul services to the aviation industry. This position is located at the Kansas City International Airport Area, in the former TWA Overhaul Base facility. We are looking for a motivated, high-energy team member to join our Sales team.

Position Description

Title: Account Representative

Status: Full time, Exempt

Department: Accounting

Summary

Our Account Representatives are a crucial part of our organization, with customer-facing responsibility for the sale of aftermarket aircraft parts, equipment, and services to our customer base. Knowledge of the aviation industry and commercial aircraft parts is critical for a candidate to be successful in this role.

Responsibilities

• Manage all interactions with assigned customer accounts to ensure JMW is facing the market with top notch service delivery and order fulfillment
• Work closely with the Repairs-Purchasing team and Product Line Specialists to ensure quotes and final sales meet internal requirements
• Assist with mentoring and training other members of the department, as assigned
• Attend customer meetings and industry trade shows as assigned
• Monitor and report on quote volume, sales, and other areas of interest regarding assigned accounts
• Some after-hours support on evenings and weekends will be required
• Other duties as assigned
• Direct customer contact
• Business development contact
• Regular interaction and coordination with team members at all levels of our supply chain
• Entrepreneurial, challenging, competitive, flexible, fast-paced, and fun
• Collaborative and growth-minded

Education & Experience

• 5+ years of proven aviation industry sales experience, preferably in the aftermarket parts sector
• In-depth knowledge and experience with sales methodology and excellent closing and negotiation skills
• A service-minded outlook and invested in relationship building with your customers and have outstanding communication skills
• An ability to prioritize and manage multiple or conflicting priorities appropriately
• A passion for working with a commission structure that puts you in charge of your paycheck

Physical Demands & Work Environment

While performing the responsibilities of Account Representatives, you will be seated at a desk, using a phone and computer, most of your workday. Less than 5% of your job duties will require the ability to: walk long distances, climb or balance, stoop, kneel, crouch, and crawl. The noise level is usually low, as consistent with an office environment. At times, some light lifting may be required, up to 10 lb.

This job posting is intended to convey information essential to understanding the scope of the Account Representatives position and is not intended to be an exhaustive list of knowledge, skills, ability, efforts, duties, responsibilities, or working conditions associated with the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EOE M/F/D/V

Benefits

• Eligibility for our comprehensive benefits program starting the 1st of the month after 30 days of full-time employment
• 401K with company match
• Robust Paid Time Off
• 10 paid Holidays
• Growth opportunities