Account Representative

Toyota Tsusho America, Inc.; Farmington Hills (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus opportunities

Paid time off

Medical benefits

FSA/HSA

Company holidays

401(k) matching

Tuition reimbursement

Job summary

Toyota Tsusho America, Inc. in Farmington Hills is seeking an experienced account manager to handle customer inquiries, process orders, and coordinate with design delivery and service teams for domestic customers.

Under supervision, you will manage bookings, support sales efforts, and coordinate inventory and shipping while developing new client relationships in a growing North American logistics and procurement context.

Qualifications

• 3–5+ years in account management or customer service.
• HS diploma/GED required; higher degree in business preferred.
• Experience handling inquiries, orders, and sales promotions.

Responsibilities

• Contacts other company units regarding design delivery or service matters.
• Manages the booking of the business.
• Processes customer inquiries and orders and expedites with delivery of products and/or services.
• Acquires new clients through sales, promotions, and development.
• Controls inventory and scheduling shipments.
• Develops sales contacts and performs limited sales functions.
• Under supervision, performs varied work with limited decision authority.

Skills

Account management

Customer service

Sales

Education

High School Diploma or GED

Associate’s or Bachelor’s in Business or related field

Job description

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

What's In It For You?

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• 14 Paid Company Holidays
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

Summary

Processes customers inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design delivery or service matters. Develops sales contacts and performs limited sales functions. Under supervision performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, may check work of support or earlier levels of sales or trading workers. Customers are typically domestic.

What you'll do

Contacts other company units regarding design delivery or service matters. Manages the booking of the business. Processes customer inquiries and orders and expedites with delivery of products and/or services. Acquires new clients through sales, promotions, and development. Controls Inventory & scheduling shipments. Develops sales contacts and performs limited sales functions. Under supervision, performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision. Originality or ingenuity is required. Knows and applies fundamental concepts and procedures. Other duties.

What you need

High School Diploma or GED is required Higher education degree such as Associate's Degree or Bachelor's Degree in Business or relevant field is preferred. 3-5+ years of experience in account management, customer service, or commercial support roles

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.

Toyota Tsusho America, Inc. (TAI) is a multi-market, multi-business enterprise which has been operating in North America for over 60 years. Based on both the heritage and the global vision of our parent company, Toyota Tsusho Corporation, we have greatly expanded upon our traditional trading business model by developing new manufacturing, intermediate goods processing, and logistics activities in United States, Canada, Mexico, and the Caribbean. TAI is a North American leader in procurement, processing, recycling, and supply chain management, with deep expertise in the automotive sector. With a team of over 8,000, TAI delivers value on every level, addressing business and social challenges and driving innovative, sustainable solutions for a better future.