Account Representative

Home City Inc; Edison (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Home City Inc is looking for a dedicated professional in Edison, NJ to manage customer communications and inquiries. Responsibilities include maintaining accurate customer information and analyzing sales opportunities.

The ideal candidate must have at least 3 years of relevant experience, demonstrate strong computer skills, and adhere to high ethical standards. Only local candidates will be considered for this role.

Qualifications

• At least 3 years of experience in customer communication roles.
• Must demonstrate high moral character and work ethics.

Responsibilities

• Maintain email and phone communication with customers.
• Handle and resolve customer inquiries effectively.
• Manage CRM database with all contacts.

Skills

Team player

Strong computer skills

Experience in a relevant field

Tools

Netsuite

Job description

Job Description

• Maintaining email and/or phone communication with all customers as assigned
• Handle and resolve customer inquiries
• Schedule meetings with customers during Market Week and at our showroom in NYC
• Ensure customers assigned have updated and accurate descriptions, images, and pricing for all active items
• Complete product submission for new items
• Maintain CRM database with all contacts and agreements
• Maintain sales report and analyze for opportunities to grow the account
• Review competitive pricing
• Submit items for events and sales, and analyze results

Qualifications

• Must be a team player
• At least 3 years of experience in the same or a relevant field
• Must have strong computer skills. Netsuite experience is not a requirement but is a plus
• High moral character and excellent sense of work ethics

Additional Information

• Examples of work

All candidates must be within local commuting distance of our Edison, NJ office. No remote candidates will be considered. All your information will be kept confidential according to EEO guidelines.