Account Manager

Home City Inc; Edison (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Home City Inc in Edison, NJ is looking for a dedicated customer support representative. You will maintain communication with customers, handle inquiries, and schedule meetings during Market Week. Additionally, ensuring accurate descriptions and pricing for items is crucial.

The ideal candidate should have at least 3 years of experience, strong computer skills, and a commitment to team collaboration. This role requires candidates to be within commuting distance to the Edison office as remote applicants will not be considered.

Qualifications

• At least 3 years of experience in the same or a relevant field.
• Must have strong computer skills; Netsuite experience is a plus.
• A team player with high moral character and excellent work ethics.

Responsibilities

• Maintaining email and/or phone communication with all customers.
• Handle and resolve customer inquiries.
• Schedule meetings with customers during Market Week and at the showroom.
• Ensure accurate descriptions, images, and pricing for all active items.
• Complete product submission for new items.
• Maintain CRM database with all contacts and agreements.
• Maintain sales report and analyze for growth opportunities.
• Review competitive pricing.
• Submit items for events and sales, analyze results.

Skills

Experience with online marketplaces

Strong computer skills

Team player

High moral character

Job description

Job Description

• Maintaining email and/or phone communication with all customers as assigned
• Handle and resolve customer inquiries
• Schedule meetings with customers during Market Week and at our showroom in NYC
• Ensure customers assigned have updated and accurate descriptions, images and pricing for all active items
• Complete product submission for new items
• Maintain CRM database with all contacts and agreements
• Maintain sales report and analyze for opportunities to grow the account
• Review competitive pricing
• Submit items for events and sales, and analyze results

Qualifications

• Experience with online marketplaces
• Must be a team player
• At least 3 years of experience in the same or a relevant field
• Must have strong computer skills. Netsuite experience is not a requirement but is a plus
• High moral character and excellent sense of work ethics

Additional Information

Please provide the following

Examples of work

Location and Eligibility

All candidates must be within local commuting distance of our Edison, NJ office. No remote candidates will be considered.

All your information will be kept confidential according to EEO guidelines.