Account Relationship Manager

TekManagement Inc.; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

TekManagement Inc. in Southern Oregon and Northern California is seeking an Account Relationship Manager to drive client engagement and growth within existing accounts, delivering tailored IT solutions and excellent service delivery.

You will nurture partnerships, identify opportunities, and lead negotiations with business clients in a fast-paced tech environment. You will leverage Salesforce for account insights, mentor junior staff, and collaborate with marketing to boost retention and revenue

Qualifications

• Proven experience in account management, B2B sales, or business development within a technology or related industry.

Responsibilities

• Cultivate and maintain robust relationships with existing clients through regular communication, meetings, and personalized support.
• Lead business development efforts by identifying new opportunities within current accounts and prospects.
• Negotiate contract terms, pricing, and service agreements to maximize value for both clients and the company.
• Conduct warm calling campaigns to reconnect with potential clients and generate new leads.
• Collaborate with marketing teams to develop targeted strategies that enhance client engagement and retention.
• Utilize Salesforce to track interactions, update account information, and analyze client data for insights.
• Provide technical sales support by explaining product features, benefits, and solutions tailored to client needs.
• Lead negotiations with clients on B2B sales deals while ensuring alignment with company policies and goals.
• Analyze market trends and client feedback to recommend innovative solutions that foster long-term partnerships.
• Demonstrate leadership by mentoring junior team members in account management best practices.

Skills

Account management

Negotiation

Communication

Business analysis

Sales

Tools

Salesforce

Job description

Job Description

Job Overview
We are seeking a dynamic and proactive Account Relationship Manager to join our team and drive our client engagement initiatives forward. In this role, you will be the key point of contact for our valued business clients, fostering strong relationships, identifying growth opportunities, and ensuring exceptional service delivery. Your energetic approach and strategic mindset will help us expand our market presence, deepen client loyalty, and deliver tailored solutions that meet their evolving needs. If you thrive in a fast-paced environment and are passionate about building meaningful business partnerships, this is the perfect opportunity for you to make an impactful difference.

Duties

• Cultivate and maintain robust relationships with existing clients through regular communication, meetings, and personalized support
• Lead business development efforts by identifying new opportunities within current accounts and prospects
• Negotiate contract terms, pricing, and service agreements to maximize value for both clients and the company
• Conduct warm calling campaigns to reconnect with potential clients and generate new leads
• Collaborate with marketing teams to develop targeted strategies that enhance client engagement and retention
• Utilize Salesforce or similar CRM tools to track interactions, update account information, and analyze client data for insights
• Provide technical sales support by explaining product features, benefits, and solutions tailored to client needs
• Lead negotiations with clients on B2B sales deals while ensuring alignment with company policies and goals
• Analyze market trends and client feedback to recommend innovative solutions that foster long-term partnerships
• Demonstrate leadership by mentoring junior team members in account management best practices

Requirements

• Proven experience in account management, B2B sales, or business development within a technology or related industry
• Strong negotiation skills with a track record of closing complex deals effectively
• Excellent communication skills—both verbal and written—to articulate value propositions clearly
• Demonstrated ability in business analysis to understand client needs and craft strategic solutions
• Familiarity with Salesforce or similar CRM platforms for managing customer relationships
• Knowledge of marketing principles and techniques to support sales initiatives
• Experience in technical sales or technology solutions is highly desirable
• Ability to lead conversations confidently during warm calling sessions and client meetings
• Strong analysis skills to interpret market data, sales metrics, and customer feedback effectively
• A proactive attitude with enthusiasm for business growth and relationship building

Join us as an Account Relationship Manager where your energy fuels our growth! Bring your passion for sales, your knack for negotiation, and your leadership spirit to create lasting partnerships that elevate both your career and our organization.

Job Type: Full-time

Work Location: In person

Company Description

TekManagement Inc. has been a trusted provider of IT support to businesses in Southern Oregon and Northern California for over 40 years. Recognized as one of the 100 Best Companies to work for in Oregon according to the Oregon Business 2022, 2024, 2025 and 2026 survey, we pride ourselves on fostering a culture of collaboration, innovation, and excellence.