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MTM LLC in Richmond, VA is seeking an Accounts Receivable Specialist to manage collections for a diverse customer base. You’ll actively communicate with customers, resolve billing issues, and drive timely payments while building strong relationships. In addition to competitive hourly pay, the role offers growth opportunities and a comprehensive benefits package.
Work location is in person. Ideal candidates have 1–3 years in AR/collections or customer service, with strong attention to detail and
Date posted: April 16, 2026
Pay: $25.00 - $35.00 per hour
Job description:
The Accounts Receivable Specialist plays a critical role in the financial health of our business. This position is responsible for managing collections across a diverse customer base, including contractors, custom home builders, and homeowners.
This is not a passive, back-office role—you’ll be actively communicating with customers, solving problems, and driving timely payments while maintaining strong relationships. Our company has grown significantly over the recent years and this position is likely to grow in responsibility and career advancement opportunity.
What We Offer
Competitive hourly pay (based on experience)
Monthly performance incentives
Annual profit sharing
Company-matched 401(k)
Comprehensive benefits package including:
.
What You’ll Do
Proactively manage collections for assigned accounts
Contact customers daily via phone and email to collect outstanding balances
Invoice customers accurately and in a timely manner (email/mail)
Research, apply, and reconcile payments to the correct account and job
Monitor aging reports and prioritize collection efforts
Resolve billing discrepancies, short payments, and disputes
Prepare liens and support legal collection processes when necessary
Process daily deposits (including check scanning)
Manage and process credit card payments across multiple channels
Maintain financing documentation (including GreenSky) and process related payments
Keep accurate records across systems, spreadsheets, and files
What Success Looks Like
Accounts stay current and aging is well-managed
Customers are communicated with consistently and professionally
Issues are identified early and resolved quickly
Payments are collected efficiently without damaging relationships
Internal teams trust your accuracy, follow-up, and organization
What We’re Looking For
1–3 years of experience in Accounts Receivable, collections, or customer service
Strong attention to detail—you catch errors before they become problems
Confident communicator, especially when discussing past-due balances
Highly organized with the ability to manage multiple priorities
Benefits:
Work Location: In person