Account Receivable/Billing Assistant

EarthLink; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

EarthLink is looking for an Accounts Receivable/Billing Assistant to assist in billing processes, support cash applications, and ensure timely collection of customer payments in Atlanta, Georgia.

The ideal candidate has a high school diploma and experience in accounts receivable. Proficiency in Microsoft Excel is required. Responsibilities include managing accounts, resolving billing inquiries, and maintaining accurate records.

Qualifications

• Strong attention to detail and accuracy.
• Ability to manage multiple invoices, accounts, and deadlines simultaneously.
• Effective communication and customer service skills.

Responsibilities

• Process incoming customer calls for payments and invoice copies.
• Monitor accounts receivable aging reports and track outstanding customer balances.
• Assist in applying incoming payments and reconcile customer accounts.

Skills

Attention to detail

Communication skills

Customer service

Proficiency in Microsoft Excel

Ability to analyze discrepancies

Education

High school diploma

Experience in accounts receivable and billing support

Tools

MS Office

Accounting systems

Job description

Reports To

Accounts Receivable and Billing Specialist

Job Title

Accounts Receivable/Billing Assistant

Department

Finance

FLSA Status

Exempt

Position Summary

The Accounts Receivable/Billing Assistant is responsible for assisting in the company’s billing processes, supporting cash applications and the timely collection of outstanding customer payments. This role ensures payments are applied appropriately, and customer accounts remain in good standing. The position works closely with internal teams and external customers to resolve billing questions, monitor receivables, and maintain accurate financial records.

Essential Duties and Responsibilities

• Process incoming customer calls for payments and invoice copies
• Monitor accounts receivable aging reports and track outstanding customer balances
• Assist in applying incoming payments and reconcile customer accounts to ensure accurate records
• Follow up with customers regarding outstanding invoices and payment status
• Investigate and resolve billing discrepancies, payment issues, and customer inquiries
• Assist with month end close activities related to billing and accounts receivable
• Prepare basic reports related to receivables, collections activity, and account status
• Perform other related duties as assigned

Qualifications

• Strong attention to detail and accuracy.
• Ability to manage multiple invoices, accounts, and deadlines simultaneously.
• Effective communication and customer service skills.
• Proficiency in Microsoft Excel and accounting systems.
• Ability to analyze account discrepancies and resolve issues efficiently.

Education/Experience

High school diploma. Experience in accounts receivable and billing support.

Computer Skills

Must be proficient in MS Office, with emphasis in Excel.

Supervisory Responsibilities

None

Work Environment

This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.