Account & Project Delivery Lead

HSAD North America; Englewood Cliffs (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

HSAD North America is seeking an Account Project Manager to own client relationships and end-to-end delivery of marketing programs. You will coordinate with creative, media, digital, and production teams to ensure scope, timelines, and budgets are met.

The role blends account service and project management, serving as the central point between client and HSAD teams, from intake through delivery, reconciliation, and post-project review.

Qualifications

• Bachelor's degree in Marketing, Advertising, Communications, Business, or equivalent professional experience.
• Experience in account management, project management, integrated marketing, or a comparable client-service role.
• Demonstrated ability to manage multiple concurrent projects, priorities, stakeholders, and deadlines in a fast-paced environment.
• Strong understanding of integrated marketing workflows and the roles of cross-functional teams.
• Experience managing project scope, estimates, budgets, timelines, and cross-functional delivery.
• Strong client-facing communication, presentation, organization, and documentation skills.
• Ability to identify issues early, make sound day-to-day decisions, and escalate appropriately.
• Comfort operating with ownership and ambiguity in an evolving organization.

Responsibilities

• Serve as the primary day-to-day client contact and build trusted relationships with client stakeholders.
• Understand client business priorities, marketing objectives, and operational needs; translate them into clear agency workstreams and deliverables.
• Lead client meetings, status updates, campaign discussions, and presentations; communicate recommendations, decisions, risks, and next steps clearly.
• Anticipate client needs, identify potential growth opportunities, and proactively manage scope conversations.
• Coordinate complex stakeholder requirements, including internal leadership, legal/compliance, and multi-layer approval processes.
• Act as a business partner rather than a request relay by bringing solutions, recommendations, and clear ownership to client discussions.
• Own assigned projects from intake and scoping through planning, execution, delivery, and closeout.
• Build and manage project plans, timelines, milestones, dependencies, workflows, and responsibilities across participating teams.
• Coordinate cross-functional teams including creative, content production, media, digital, channel operations, and other specialists as required.
• Maintain clear visibility into project status and ensure work remains aligned to client priorities, approved scope, and delivery expectations.
• Identify delivery risks, bottlenecks, and dependencies early; develop mitigation plans and elevate issues when necessary.
• Ensure client-facing deliverables are complete, accurate, on brief, and appropriately reviewed before submission.
• Lead post-project or post-campaign reviews and capture key learnings for future work.

Skills

Account management

Project management

Integrated marketing

Client-service

Stakeholder management

Education

Bachelor's degree

Job description

HSAD North America is seeking an Account Project Manager to own client relationships and end-to-end delivery of marketing programs. You will coordinate with creative, media, digital, and production teams to ensure scope, timelines, and budgets are met.

The role blends account service and project management, serving as the central point between client and HSAD teams, from intake through delivery, reconciliation, and post-project review.