Account & Product Support Specialist

AtWork Personnel; Farmers Branch (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

AtWork Personnel in Texas is seeking an experienced Sales Support / Customer Service Representative to assist with managing customer accounts and placing product orders.

This role is not a call center position; you will communicate directly with customers, provide product recommendations, and collaborate with internal teams to ensure timely order fulfillment. Schedule: Mon-Fri 8am-5pm, Farmers Branch, TX.

Qualifications

• Previous customer service or account management experience.
• Comfortable communicating with customers without scripts.
• Ability to understand products and recommend solutions to customers.
• Strong communication and organizational skills.
• Experience with order entry or inside sales is a plus.

Responsibilities

• Manage customer accounts and process product orders
• Communicate with customers to understand their needs
• Provide product recommendations and suggest similar items when appropriate
• Assist customers with order inquiries and product information
• Support inside sales activities and maintain strong customer relationships
• Work closely with internal teams to ensure accurate and timely order fulfillment

Skills

Customer service

Account management

Communication

Order entry

Product knowledge

Job description

AtWork Personnel in Texas is seeking an experienced Sales Support / Customer Service Representative to assist with managing customer accounts and placing product orders.

This role is not a call center position; you will communicate directly with customers, provide product recommendations, and collaborate with internal teams to ensure timely order fulfillment. Schedule: Mon-Fri 8am-5pm, Farmers Branch, TX.