Account Processing Specialist — Hybrid Schedule

U.S. Bank; Fargo (ND); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k)

Job summary

U.S. Bank is seeking a detail-oriented team member to perform document processing and records management for customer accounts. You will enter data, help with account changes, and respond to inquiries to support colleagues and customers.

The role supports a hybrid schedule with in-office days in Fargo, ND or Gresham, OR; typical hours align with a Monday–Friday 8:00–4:30 CST window, focusing on accuracy and service.

Qualifications

• High school diploma or equivalent.
• 3–5 years of clerical and customer service experience.
• Strong knowledge of bank products and procedures.
• Ability to manage multiple projects with deadlines.
• Proficient in MS Office.

Responsibilities

• Process and maintain customer account documents and records.
• Enter new account information and update existing accounts.
• Record transactions and answer customer inquiries.
• Prepare reports and provide administrative support.
• Collaborate to ensure accuracy and timeliness.

Skills

Product knowledge

Multitasking

Problem solving

Office software

Communication

Prioritization

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a detail-oriented team member to perform document processing and records management for customer accounts. You will enter data, help with account changes, and respond to inquiries to support colleagues and customers.

The role supports a hybrid schedule with in-office days in Fargo, ND or Gresham, OR; typical hours align with a Monday–Friday 8:00–4:30 CST window, focusing on accuracy and service.