Account Planner

Ai Digital; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

Ai Digital, a dynamic digital marketing company, seeks a Client Service Manager to enhance client relationships and support their campaign success. This fully remote position promises flexibility and unlimited PTO while fostering a growth-focused environment. Ideal candidates should possess a bachelor's degree and have some experience in the marketing sector.

Benefits

Competitive salary

Work from anywhere

Unlimited PTO

Growth-focused environment

Fun team events

Culture of Trust

Qualifications

• 1-2 years of experience in the Advertising/Marketing industry.
• Ability to cope with a varied volume of work and occasional time pressure.
• Proactive and eager attitude to support client needs.

Responsibilities

• Manage and grow multiple client relationships, ensuring deliverables are completed on time.
• Function as a liaison between clients and the Ad Operations team.
• Review and deliver detailed reporting to clients.

Skills

Client Management

Communication

Organizational Skills

Multitasking

Education

Relevant Bachelor's degree

Tools

Google Suite

Project Management Tools

Job description

Ai Digitalis a global digital marketing and media company specializing in programmatic advertising and performance-driven solutions. We help brands grow smarter by blending creativity, data, and technology. Our expertise spans programmatic media buying, performance optimization, client service, and creative strategy - all tailored to help brands reach their audiences more effectively.

AtAi Digital, we believe great marketing isn’t just about algorithms - it’s about real ideas, real people, and real results. Our mission is simple: to deliver smarter digital growth through curiosity, expertise, and a little bit of magic.

WHAT YOU’LL DO:

• Manage and grow multiple client relationships, ensuring deliverables are completed on time and communicating campaign performance, insights and recommendations.

• Function as a liaison between your clients and our Ad Operations team from onboarding/launch and throughout the entirety of campaigns.

• Review and deliver reporting – having a keen eye for details.

• Anticipate and address client needs and concerns (ideally before they arise).

• Ability to multitask and manage multiple complex campaigns effectively.

• Work closely with our internal teams, utilizing them as a resource for your clients’ success.

• Contribute to the growth and development of the Client Service team and the company as a whole.

WHAT YOU BRING:

• Relevant Bachelor's degree.

• 1-2 years experience in the Advertising/Marketing industry.

• Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and project management tools/apps.

• A proactive and eager attitude.

• Ability to cope with a varied volume of work and occasional time pressure.

• Excellent organizational skills – always two steps ahead.

• Ability to work well independently and in a team environment.

WHAT WE OFFER:

• Competitive salary

• Work from anywhere– fully remote and flexible hours to suit your lifestyle

• Unlimited PTO– Take the time you need, whether it's for vacation, sick days, personal time, or paid holidays

• Growth-focused environment– access to learning resources and clear pathways for advancement

• Fun team events:Join our online cooking classes, yoga sessions, and more – all from home!

• A Culture of Trust– Say goodbye to bureaucracy and micromanagement; we focus on results, not processes

AI Digitaldoes not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.