Account & Patient Care Liaison

Apria Healthcare; Springfield (MA); Sur place; USD 33 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability coverage

Parental leave

Domestic partner benefits

Résumé du poste

Accendra Health is seeking an Account Services role to maintain relationships with current accounts and ensure smooth order processing and service delivery. The role focuses on providing timely responses, coordinating with clinicians, and promoting company products and services during office visits.

Qualifications include a high school diploma and at least two years of related experience, with strong communication and problem-solving skills.

Qualifications

• High School diploma required.
• At least 2 years of related experience.

Responsabilités

• Acts as a single point of contact for a specific account.
• Handles customer needs and complaints in a timely manner.
• Consult with clients and referral sources on products and necessary equipment.
• Obtains all documentation to be scanned and batched at the Branch.
• Manages all follow-up functions with the account, post set-up.
• Coordinates with physicians and medical groups.
• Identifies and develops strategic relationships within the institution to enhance patient care.
• Participates in the institution’s quality assurance/performance improvement initiatives as requested.

Connaissances

Problem Solving/Analysis

Communication Proficiency

Business Acumen

Personal Effectiveness/Credibility

Formation

High School diploma

Outils

MS Office Suite

Description du poste

Accendra Health is seeking an Account Services role to maintain relationships with current accounts and ensure smooth order processing and service delivery. The role focuses on providing timely responses, coordinating with clinicians, and promoting company products and services during office visits.

Qualifications include a high school diploma and at least two years of related experience, with strong communication and problem-solving skills.