Account & Orders Support Specialist

Viking; Memphis (TN); On-site; USD 14,000 - 19,000; Full time

Job summary

Viking is seeking a Customer Service Representative in Memphis, TN, to manage customer accounts and inquiries. This role involves coordinating with various internal departments to ensure accurate order execution and maintaining strong customer relationships.

The ideal candidate will have a high school diploma, at least one year of customer service experience, and strong communication skills. Spanish and Portuguese language skills are beneficial.

Qualifications

• Minimum of one year of customer service experience.
• Experience managing customer orders and inquiries.
• Proficiency in English is required; additional languages are a plus.

Responsibilities

• Manage customer inquiries through various channels.
• Coordinate with internal departments to fulfill customer needs.
• Document customer interactions and follow up on issues.

Skills

Customer account management

Communication skills

Problem-solving

Basic arithmetic skills

Education

High School/GED

Tools

Microsoft Office

ERP/JDE

Job description

Viking is seeking a Customer Service Representative in Memphis, TN, to manage customer accounts and inquiries. This role involves coordinating with various internal departments to ensure accurate order execution and maintaining strong customer relationships.

The ideal candidate will have a high school diploma, at least one year of customer service experience, and strong communication skills. Spanish and Portuguese language skills are beneficial.