Account Manager: Grow Accounts with White-Glove Service

Rent-A-Center; Reno (NV); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision

401(k) with company match

FSA & HSA

Life & disability insurance

Career growth

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver top-notch customer service, and drive sales growth. You will manage deliveries, pickups, and collections while maintaining store standards and safety.

The role emphasizes strong communication, a valid driver’s license, and the ability to lift and move merchandise. This full-time position offers weekly pay and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove service in-store, over the phone, and at customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Customer service

Communication

Education

High school diploma

Tools

Valid driver’s license

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver top-notch customer service, and drive sales growth. You will manage deliveries, pickups, and collections while maintaining store standards and safety.

The role emphasizes strong communication, a valid driver’s license, and the ability to lift and move merchandise. This full-time position offers weekly pay and growth opportunities.