Account Manager: Grow Accounts with White-Glove Service

Rent A Center; Arvada (CO); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, vision insurance

401(k) with company match

Paid time off

Career growth opportunities

Job summary

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver excellent customer service, handle deliveries and pickups, and support sales growth. The role emphasizes building strong customer relationships and ensuring account health.

Ideal candidates are at least 18 years old with a high school diploma or equivalent, and a valid driver’s license. The position offers a full-time schedule, weekly pay, and comprehensive benefits. Promotions from within are common.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee rental accounts, deliver excellent customer service, handle deliveries and pickups, and support sales growth. The role emphasizes building strong customer relationships and ensuring account health.

Ideal candidates are at least 18 years old with a high school diploma or equivalent, and a valid driver’s license. The position offers a full-time schedule, weekly pay, and comprehensive benefits. Promotions from within are common.