Account Manager: Growth Driver with White-Glove Service

Rent-A-Center; Lacey (WA); On-site; USD 49,089,000 - 56,019,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Job summary

Rent-A-Center in the United States is seeking an Account Manager who will manage rental accounts, deliver excellent customer service, drive sales, and coordinate deliveries and pickups while maintaining store standards and safety.

This full-time role requires a high school diploma, strong communication skills, and a valid driver’s license; the position offers weekly pay, benefits, and opportunities for growth within our store network.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service preferred.
• Valid driver's license and clean record.

Responsibilities

• Manage an assigned portfolio of rental accounts and maintain relationships.
• Perform early-stage collections (1–6 days past due).
• Keep account health and secure payment commitments.
• Handle deliveries, pickups, and follow-ups.
• Provide white-glove service in-store, by phone, and at customers’ homes.
• Support sales growth and generate new rental agreements.
• Safely transport, install, and move merchandise.
• Maintain showroom standards and company vehicles.
• Follow safety and operational guidelines.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in the United States is seeking an Account Manager who will manage rental accounts, deliver excellent customer service, drive sales, and coordinate deliveries and pickups while maintaining store standards and safety.

This full-time role requires a high school diploma, strong communication skills, and a valid driver’s license; the position offers weekly pay, benefits, and opportunities for growth within our store network.