Account Manager — Weekly Pay, Growth & Benefits

Rent-A-Center; Pawtucket (RI); Hybrid; USD 37,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, vision insurance

401(k) with company match

Paid time off

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and collections, while maintaining store standards and building customer relationships.

The position supports sales growth and requires strong communication and customer service skills. Full-time work with a dynamic team, competitive hourly pay, and focus on safety and service.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service skills

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and collections, while maintaining store standards and building customer relationships.

The position supports sales growth and requires strong communication and customer service skills. Full-time work with a dynamic team, competitive hourly pay, and focus on safety and service.