Account Manager, Utility

Hitachi ABB Power Grids; California (MO); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a seasoned Account Manager for their Utility Sales team. This role involves maintaining and expanding relationships with key customers, achieving sales targets, and developing strategic account plans. The ideal candidate will possess strong analytical and communication skills, along with a solid understanding of the energy market. This position offers the opportunity to work remotely from various locations in the United States, providing flexibility while contributing to a sustainable energy future. Join a global team dedicated to innovation and collaboration.

Qualifications

• 3+ years of account management/sales experience required.
• Strong understanding of sales processes in utilities and energy markets.

Responsibilities

• Develop and implement sales strategies for key accounts.
• Manage customer relationships and ensure satisfaction.

Skills

Sales Strategy Development

Customer Relationship Management

Analytical Skills

Project Management

Communication Skills

Education

Bachelor's Degree

4 Years of Direct Experience

Job description

Account Manager – Utility Sales: PRIORITY-Portland OR, or Salt Lake City UT/Las Vegas NV

Our Hitachi Energy business is currently seeking a seasoned sales professional to serve as an Account Manager and contribute to our Utility Sales team. This position will be based in Portland, OR, but exceptions can be made for an experienced candidate to be either located in Las Vegas, NV or Salt Lake City, UT.

The Account Manager (AM) is a key part of Hitachi Energy’s strategy and maintains and expands relationships with strategically important customers. Assigned to one or more accounts, the AM is responsible for achieving sales targets, pipeline management, relationship management and strategic account planning while maintaining customer satisfaction as measured by the Net Promoter Score. The AM represents either the entire range of Hitachi Energy products, systems and services to an account or a defined subset where multiple Account Managers may work on the account. The Account Manager will lead the account planning cycle and ensure their needs and expectations are met by the company. The Account Manager will report to the Strategic Account Manager for the customer account.

Main Accountabilities:

• Account Strategies – Participates in the development of sales strategies for accounts by providing the customer’s current business and long-term plans within an account team environment.
• Sales Targets – Proposes sales targets and inputs to grow margins for the account and ensures their achievement with a structured follow-up process
• Account plan – Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls
• Customer Relations – Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilities and conducts customer negotiations.
• Customer Knowledge- Develops, maintains and shares detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.
• Volume and Profit – Sells products/solutions/services to customers, focusing on volume, mix and profitability targets.
• Market Activity – Monitors competitors’ activity with each account and ensures that appropriate response strategies are formulated and implemented.
• Sales – Creates added value for the customer and Hitachi Energy by ensuring a deep understanding of the customers applications. Communicates details in accordance with Hitachi Energy supply, offering and strategy. Instills customer confidence based upon strong technical understanding of products/systems and communication of that knowledge into customer solutions. Challenges internal and external to explore new options and solutions.
• Marketing – Coordinates the use of internal or external resources (e.g. – technical, advertising and marketing) in order to provide value added service to accounts.

Key Skills & Attributes:

• Ability to develop sales strategies with businesses, provide insight to customers by navigating options & alternatives, and coordinate activities involving multiple functions across a variety of businesses.
• Strong analytical/communication skills required to determine, evaluate, and report reasons for success, as well as obstacles of sales efforts, anticipate market change, and forecast/communicate customers' buying patterns & product requirements.
• Ability to manage multiple projects while remaining organized & strategic to carry out the sales account plans.
• Successful candidate must have an understanding of customer and company’s organizational structure, as well as strong business acumen / sense to determine when escalation is required.
• Anticipates roadblocks, and alerts internal & external stakeholders appropriately.
• Fosters teamwork that drives collaboration and teamwork.

Required Qualifications:

• Candidates with the following combination of education and experience will be considered:
  • Bachelor’s degree with minimum of 3 years’ account management/sales experience, OR 4 additional years of direct experience in lieu of degree

Experience above should be in some combination of Engineering, Project Management, Sales, and/or Marketing

• Sales/Business Development experience working with clients in the utilities and/or energy markets
• Willingness to travel up to 20% of the time.
• Strong customer relationship skills; Exceptional analytical skills and leadership abilities.

Preferred Qualifications:

• Experience working with large investor-owned utility clients is a plus.
• Recent experience working with the sales & marketing of Power Transmission and Distribution products (e.g. transformer systems, switchgear, high voltage breakers, etc.).

Location Remote - California, United States of America;
Remote - Nevada, United States of America;
Remote - Oregon, United States of America

Job type Full time

Experience Experienced

Job function Sales, Marketing & Product Management

Contract Regular

Publication date 2025-04-23

Reference number R0076659

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [e-mail] . Resumes and applications will not be accepted in this manner.