Account Manager: Uncapped Commission & Growth Path

City Wide; Riverside, Northern (CA, KY); Hybrid; USD 60,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commission on additional …

Client retention bonus

President's Club trip

Medical, Dental & Vision Insurance

401(k) with employer match

Mileage reimbursement

Two weeks Paid Time Off

Paid sick time

Coaching and development

Positive collaborative culture

Job summary

City Wide Facility Solutions is seeking an Account Manager to oversee an established portfolio of commercial clients throughout the Inland Empire. You will be the trusted advisor, ensuring facilities are well maintained while expanding services to improve client operations.

You will visit client locations, meet business owners and property managers, coordinate with independent contractors, and deliver exceptional service.

Qualifications

• 3+ years of experience in Account Management or a similar client-facing role.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication.
• Experience using Microsoft Office and CRM software.

Responsibilities

• Build long-term relationships with clients through regular facility visits and proactive communication.
• Ensure exceptional service through routine quality inspections and follow-up.
• Quickly resolve client concerns while coordinating with our contractor network.
• Identify opportunities to expand client relationships through additional facility services and products.
• Prepare pricing and proposals for additional services and coordinate new client starts to ensure a smooth onboarding experience.
• Recruit, develop and manage relationships with independent contractors.
• Work closely with Night Managers to maintain outstanding service quality.
• Maintain accurate client information and inspection records using our CRM.
• Partner with our Sales Team by identifying new opportunities within your territory.
• Help protect and grow an existing book of business through outstanding customer service.

Skills

Relationship building

Organization

Communication

CRM software

Microsoft Office

Bilingual English/Spanish

Tools

CRM software

Microsoft Office

Job description

City Wide Facility Solutions is seeking an Account Manager to oversee an established portfolio of commercial clients throughout the Inland Empire. You will be the trusted advisor, ensuring facilities are well maintained while expanding services to improve client operations.

You will visit client locations, meet business owners and property managers, coordinate with independent contractors, and deliver exceptional service.