Account Manager - Remote-Friendly with Uncapped Commission

City Wide Facility Solutions; Riverside (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Paid time off

Training & development

Vision insurance

Job summary

City Wide Facility Solutions is seeking an Account Manager to manage an established portfolio of commercial clients in the Inland Empire. You will be the trusted advisor, ensuring facilities are well maintained while identifying opportunities for additional solutions.

You’ll visit client sites, meet owners and managers, and coordinate with independent contractors for outstanding service. Join a team that rewards performance with uncapped commissions, retention bonuses, and ongoing coaching.

Qualifications

• 3+ years of experience in Account Management, Customer Success, B2B Sales, Facility Management, Operations, or a similar client-facing role.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication.
• Experience using Microsoft Office and CRM software.
• Valid California driver's license, reliable transportation, and current vehicle insurance.

Responsibilities

• Build long-term relationships with clients through regular facility visits and proactive communication.
• Ensure exceptional service through routine quality inspections and follow-up.
• Quickly resolve client concerns while coordinating with our contractor network.
• Identify opportunities to expand client relationships through additional facility services and products.
• Prepare pricing and proposals for additional services.
• Coordinate new client starts to ensure a smooth onboarding experience.
• Recruit, develop and manage relationships with independent contractors.
• Work closely with Night Managers to maintain outstanding service quality.
• Maintain accurate client information and inspection records using our CRM.
• Partner with our Sales Team by identifying new opportunities within your territory.
• Help protect and grow an existing book of business through outstanding customer service.

Skills

Relationship building

Organized

Independent worker

Excellent communication

Problem solving

Spanish (bonus)

Tools

CRM software

Microsoft Office

Job description

City Wide Facility Solutions is seeking an Account Manager to manage an established portfolio of commercial clients in the Inland Empire. You will be the trusted advisor, ensuring facilities are well maintained while identifying opportunities for additional solutions.

You’ll visit client sites, meet owners and managers, and coordinate with independent contractors for outstanding service. Join a team that rewards performance with uncapped commissions, retention bonuses, and ongoing coaching.