Account Manager Tysons Corner, Virginia, United States - Hybrid

Cision Global; Virginia (MN); On-site; Confidential; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to drive customer success and revenue growth. This role involves managing over 100 customer relationships, focusing on retention and cross-selling opportunities. The ideal candidate will have a proven sales background, with experience in SaaS solutions and a knack for building strong client connections. Join a forward-thinking company that values diversity and innovation, and where your contributions will shape the future of communication. If you're passionate about making an impact and thrive in a collaborative environment, this opportunity is for you.

Qualifications

• 1-2 years of sales experience focused on growing existing business.
• Proven track record for achieving monthly/quarterly/annual target metrics.

Responsibilities

• Manage customer relationships to retain revenue and grow business.
• Provide expertise in selling the entire suite of products and services.

Skills

Sales Skills

Value Selling

Customer Relationship Management

Adaptability

Communication Skills

Problem Solving

Education

Bachelor's degree in Communications, Public Relations, or Journalism

Tools

SaaS Solutions

Job description

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

Account Managers are responsible for holistically managing Cision’s customer relationships from a mid-market brand, revenue, product, and renewal perspective. The objective is to retain 100% of revenue across various renewals and products. In addition, Account Managers are responsible for all cross-selling efforts within their account base. A Cision Account Manager will typically manage over 100 customer relationships with the spirit of the role to maximize customer success. Account directors will work closely with executive leadership, direct supervisor, and multiple internal partners to ensure these client relationships are cultivated and grown through the highest service levels.

Responsible for the retention and profitable growth of revenue within assigned customer accounts. Serves as the focal point of client contact, managing other resources (e.g., broadcast, Insights, compliance specialists, sales leadership, executive management, billing, contracts, editorial, sales support, customer service, etc.) to ensure the client is well serviced and takes advantage of all appropriate products/solutions. Advises clients in the areas of message development, distribution, monitoring, and measurement.

Duties & Responsibilities:

• Maintain high on-time renewal rates within a portfolio of current customers
• Grow business through cross-selling and up-selling
• Provide expertise and solutions-based selling with the entire suite of Cision products and services

Qualifications:

• Ability to sell value at all levels over the phone
• Experience selling On-Demand, SaaS (Software as a Service) solution or subscription-based product to a diverse customer base
• Proven track record of growing business from an established client base
• Consistent and documented track record for achieving monthly/quarterly/annual target metrics
• 1-2 years of sales experience focused on growing existing business or new business
• Large account management or project management experience
• Proven track record for closing large and mid-size companies
• Communications, public relations or journalism background, preferred
• Ability to adapt, overcome objections, and learn complex solutions
• Experience selling in the PR vertical, preferred

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].