Account Executive - San Francisco

L'oreal Usa; San Francisco (CA); Hybrid; USD 82,000 - 117,000; Full time

Benefits offered by this job

Salary Range: $82,000– $116,800

Hybrid Work Policy (2 days work from)

Medical, Dental, Vision, 401K

Professional development

Employee resource groups

Mental health & wellness programs

Job summary

L’Oréal USA is seeking an Account Executive for the Luxe division in San Francisco to drive in-store sales and strengthen relationships with key retailers. You will educate staff, collaborate with store leadership, and execute product launches to grow market share.

This role blends sales strategy with artistry, requiring strong communication, a customer-centric mindset, and the ability to coach teams across multiple doors.

Qualifications

• 3+ years in retail or service industry.
• 3+ years of Beauty or retail management.
• Strong interpersonal communication & empathy skills.
• Must possess strong judgment skills.
• Collaborative team player with a growth mindset.

Responsibilities

• Drive financial results in store to meet or exceed sales plan.
• Educate retailer staff on product messaging and core SKUs.
• Coach and train freelancers to meet sales budgets.
• Build relationships with store leadership and cross-brand collaboration.
• Execute and lead in-store events to launch products and initiatives.
• Analyze Luxe dashboards and forecast sales plans.

Skills

Retail sales

Beauty/retail management

Interpersonal communication

Judgment skills

Growth mindset

MS Office (Word, Excel, PowerPoint, BI

Tools

Microsoft Word

Excel

PowerPoint

Power BI

OneNote

Teams

Job description

Reports to: Regional Sales Director

Who We Are

At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.

Join L'Oréal:

As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.

We're proud to have earned recognition as industry leaders in:

• Most Innovative Companies - Fast Company, 2023
• Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
• Top 25 World's Best Companies - TIME, 2023
• Top Companies for Executive Women - Seamount, 2023
• Best Place to Work for Disability Inclusion - Disability Equal Index, 2023

With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.

Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancôme, Prada, and Urban Decay to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

A Day in the Life

What You Will Do:

The Account Executive drives sales revenue to achieve year over year growth and exceed sales budget.

Represents authority in the industry and influences retailer associates through sales, education, and artistry

When in-store the Account Executive sells side by side with teams, educates on newness and core sku and develops relationships with store leadership.

This would include, but would not be limited to, the following accountabilities:

Requirements

Required Competencies and Interpersonal Skills

3 + years in retail or service industry

3 + years of Beauty or retail management

Strong interpersonal communication & empathy skills

Must possess strong judgment skills

Collaborative team player with a growth mindset

Experience with Microsoft Suite; Word, Excel, PowerPoint, Power BI, One Note & Teams.

Responsibilities

Key Accountabilities

Sales Driven In-Store Activities:

Drive financial results in store to maintain year over year growth and meet or exceed sales plan.

Demonstrates solid understanding of sales, product knowledge and retail market to create & execute territory strategies that drive growth of retail sales, newness and core skus.

Accelerate consumer conversion through education, artistry & coaching of retailer employees. Retention checking retailer associates after dedicated brand Daily Micro Training ( DMT). Retention checking retailer employees after dedicated double dose or informal training with walk in gratis.

Retailer staff is well-versed in brand messaging, differentiation of key franchises and assortment

Form an inclusive, supportive team culture in store, pro-actively partnering with L’Oréal luxe brands and brands in different categories.

Execute and lead in-store events to correspond with product launches and initiatives, within territory to increase business in local markets and build brand awareness.

Create an atmosphere of positivity, celebrating and recognizing performance, encouraging open communication, and setting the professionalism standard

Responsible for being an expert amongst the retail artistry brands, demonstrating entrepreneurial spirit, business acumen and reputation of credibility.

Customer Centric:

Accelerate customer acquisition and defend consumer retention through, client management, visual merchandising execution, and maintaining collaborative relationships with store leadership. Partner with retailer leadership by requesting a brand survey at the end of store visits.

Provide insight on customer shopping behaviors, competitor insights, and changes in the market regarding beauty trends.

Evaluate and monitor inventory levels, elevate inventory needs by directed channel; HLOR, ACCR and Mia to optimize sales

Understand and utilize virtual tools such as Glam lab, Color IQ when working in respective retailers to customize the customer experience.

Operational:

Analyze Luxe dashboards sales reporting to understand door and territory achievement to sales plan, growth to last year and sales trend.

Utilizing Luxe Dashboards, to monitor newness, core sku performance and sales trends after key market trainings.

Partner with N+1 to forecast individual sales plans and collaborate on a door development plan, scheduling adequate support for business growth needs..

Continuously assess and evaluate door’s gondola productivity and brand rank, specifically in Top 100 doors for respective retailers. Proactively suggest improvement opportunities through education and operations with N+1

Recruit, hire and train freelancers to meet and exceed sales budgets influencing through team selling, artistry, and education.

Evaluate freelancers monthly and partner with N+1 to review market performance ensuring optimization of hour allocations.

What We Offer

• Salary Range: $82,000– $116,800 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Your Future Team

Sales at L’Oréal is about the driving force behind the company’s succes! We create relationships with our clients, identify their needs and design products that make a difference in their lives. Every day, we make a positive impact on someone’s business or life.

We Are Committed and Engaged

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [e-mail]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.