Account Manager - Telco

Hewlett Packard Enterprise; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Account Manager for Telco to lead key customer relationships and drive strategic engagement with Tier 1 Telco and cable accounts. This remote role focuses on developing new business, maintaining executive-level relationships, and coordinating cross-functional teams to ensure value delivery.

You will interact with customers to understand priorities, craft tailored solutions, and guide deals from initiation through closing while aligning with HPE portfolio

Qualifications

• 4–8+ years sales experience preferred.
• Account management experience desired.
• Experience in IT industry preferred.

Responsibilities

• Lead and manage the assigned Tier 1 Telco and/or Cable accounts.
• Own the overall customer relationship and engagement strategy.
• Develop new business contacts with prospective customers and cultivate C-level relationships.
• Interact with experts and middle-level managers within customers to influence decision making.

Skills

Relationship building

Strategic planning

Sales execution

Negotiation

Communication

Business acumen

Team leadership

Problem solving

Continuous learning

Education

Bachelor's degree

Job description

Account Manager - Telco

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

We are seeking an Account Manager - Telco to support our office.

Key Responsibilities

• Lead and manage the assigned Tier 1 Telco and/or Cable account or several accounts.
• Own the overall customer relationship and engagement strategy.
• Develop new business contacts with prospective customers, cultivate C-level relationships and act as a trusted advisor to customers.
• Interact with experts and middle-level managers within customers who contribute to their decision-making process.
• Be responsible for representing HPE's portfolio of products and services in a concise, relevant way that resonates with customers and highlights HPE's key advantages
• Lead cross-functional teams to facilitate deal progression.
• Understand customer's critical business priorities, challenges, and requirements to deliver tailored solutions focusing on driving value for the customer, while maximizing competitive share, revenue, and margin for HPE
• Identify, qualify, and close new business that results in substantial incremental revenue and margins to HPE in addition to maintain and expand existing products
• Identify competitive strengths to drive a purchase decision
• Stay informed and adaptable to HPE's ongoing product and service developments.
• Independently work within clear guidelines and use best practices and knowledge of internal or external business issues.
• Use analytical skills, functional knowledge, and practical experiences to contribute to problem-solving and process improvements
• Responsible for achieving sales goals and managing forecast governance across HPE portfolio

Education and Experience:

• University or bachelor's degree preferred
• Typically, 4-8+ years sales experience.
• Account management experience desired.
• Experience in IT industry preferred. Experience working within IT department and/or within customers is a plus.
• Experience in vertical industry preferred.
• Must have the ability to create, support and initiate executive level relationships.

Knowledge and Skills:

• Drives Results: Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.
• Strategic Planning: Able to articulate a vision for the future and a path to achieve it in an account business plan, aligned with the HPE strategy, direct leadership, and the HPE business units.
• Sales Execution: Able to efficiently deliver on short term sales engagements and objectives.
• Continuous Learning: Continuously and actively pursues own learning.
• IT Industry Acumen: Builds and maintains solid knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.
• HPE Portfolio Knowledge: Builds and continually updates a solid understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers.
• Team Leadership: Able to lead teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization.
• Network/Relationship Building: Able to create strong professional relationships; understands and leverages the value of networks and collaboration.
• Two-way communication: Able to listen actively to understand the perspectives of others, and to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder.
• Influencing and Negotiating: Understands and proficiently leverages influencing and negotiation techniques.
• Business Acumen: Understands how different parts of a business interoperate to produce business outcomes and how actions impact company results. Has a developed understanding of general business concepts and the economy. Able to understand financial reports and make relevant conclusions for planning. Similar principles apply to public sector organizations.
• Operational Excellence: Able to show predictability and operational excellence both internally and externally.
• Integrity: Acts with integrity throughout complex situations even if under pressure.
• Vertical/Industry Knowledge Preferred: Understands the customer's industry landscape, enterprise architect