Account Manager - Telco

Hewlett Packard Enterprise Development LP; Northern (KY); Hybrid; USD 146,000 - 343,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Account Manager for Telco who will work remotely to lead and grow Tier 1 Telco and Cable accounts. You will own the customer relationship, develop executive-level partnerships, and drive strategic solutions that deliver value while expanding revenue.

In this role you will coordinate cross-functional teams, qualify opportunities, and articulate HPE's portfolio to win deals. A track record in enterprise sales and IT industry knowledge is preferred.

Qualifications

• Bachelor's degree preferred in business, IT, or related field.
• 4+ years in enterprise sales or account management.
• Experience with IT services/products and telco customers is a plus.

Responsibilities

• Lead and manage Tier 1 Telco and/or Cable accounts.
• Own the end-to-end relationship and engagement strategy.
• Develop executive-level relationships and trusted advisor status.
• Coordinate with cross-functional teams to progress deals.
• Identify opportunities and articulate HPE's value proposition.
• Achieve sales goals and forecast accuracy.

Skills

Account management

Relationship building

Strategic planning

Negotiation

Education

Bachelor's degree

Job description

Account Manager - Telco This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

• Lead and manage the assigned Tier 1 Telco and/or Cable account or several accounts.
• Own the overall customer relationship and engagement strategy.
• Develop new business contacts with prospective customers, cultivate C-level relationships and act as a trusted advisor to customers.
• Interact with experts and middle-level managers within customers who contribute to their decision-making process.
• Be responsible for representing HPE’s portfolio of products and services in a concise, relevant way that resonates with customers and highlights HPE’s key advantages
• Lead cross-functional teams to facilitate deal progression.
• Understand customer’s critical business priorities, challenges, and requirements to deliver tailored solutions focusing on driving value for the customer, while maximizing competitive share, revenue, and margin for HPE
• Identify, qualify, and close new business that results in substantial incremental revenue and margins to HPE in addition to maintain and expand existing products Identify competitive strengths to drive a purchase decision Stay informed and adaptable to HPE’s ongoing product and service developments. Independently work within clear guidelines and use best practices and knowledge of internal or external business issues. Use analytical skills, functional knowledge, and practical experiences to contribute to problem-solving and process improvements Responsible for achieving sales goals and managing forecast governance across HPE portfolio

Education and Experience

• University or bachelor's degree preferred
• Typically, 4-8+ years sales experience.
• Account management experience desired.
• Experience in IT industry preferred.
• Experience working within IT department and/or within customers is a plus.
• Experience in vertical industry preferred. Must have the ability to create, support and initiate executive level relationships.

Knowledge and Skills

• Drives Results: Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.
• Strategic Planning: Able to articulate a vision for the future and a path to achieve it in an account business plan, aligned with the HPE strategy, direct leadership, and the HPE business units.
• Sales Execution: Able to efficiently deliver on short term sales engagements and objectives.
• Continuous Learning: Continuously and actively pursues own learning.
• IT Industry Acumen: Builds and maintains solid knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.
• HPE Portfolio Knowledge: Builds and continually updates a solid understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers.
• Team Leadership: Able to lead teams (including dispersed and indirect team members) successfully through sales engagements in a complex matrix organization.
• Network/Relationship Building: Able to create strong professional relationships; understands and leverages the value of networks and collaboration.
• Two-way communication: Able to listen actively to understand the perspectives of others, and to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder.
• Influencing and Negotiating: Understands and proficiently leverages influencing and negotiation techniques.
• Business Acumen: Understands how different parts of a business interoperate to produce business outcomes and how actions impact company results. Has a developed understanding of general business concepts and the economy. Able to understand financial reports and make relevant conclusions for planning. Similar principles apply to public sector organizations.
• Operational Excellence: Able to show predictability and operational excellence both internally and externally.
• Integrity: Acts with integrity throughout complex situations even if under pressure.
• Vertical/Industry Knowledge Preferred: Understands the customer's industry landscape, enterprise architecture, and partner and influencer ecosystem.
• Consulting: Can synthesize a number of skills and relevant knowledge to guide the customer through a process of achieving business outcomes leveraging HPE's portfolio.

What We Can Offer You

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates

Job: Sales Job Level: Specialist

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 146,000 - 343,000 in New Jersey & Pennsylvania This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 60%/40%.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation or any other characteristic protected by federal, state, or local law.

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