Account Manager - State Farm Agent Team Member

Arceli Brown; Springfield (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Growth potential

Salary plus commission/bonus

Group Life Insurance Benefits

Job summary

A leading insurance agency in Springfield, VA, seeks an Account Manager to enhance customer relationships and drive sales growth. Ideal candidates will have insurance sales experience, excellent communication skills, and a passion for customer service. This role offers a competitive salary range of $50,000 to $60,000 annually, along with benefits and opportunities for advancement.

Qualifications

• 3-5 years of insurance sales experience preferred.
• Successful track record of meeting sales goals.
• Proactive in problem solving and detail-oriented.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Work with the agent to develop marketing strategies.

Skills

Sales experience

Interpersonal skills

Communication skills

Customer service

Organizational skills

Detail oriented

Marketing skills

Education

Licenses for Property & Casualty and Life & Health insurance

Job description

Account Manager - State Farm Agent Team Member

Full Time in SPRINGFIELD, VA

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Group Life Insurance Benefits
• Salary plus commission/bonus
• Health benefits
• Valuable experience
• Growth potential / Opportunity for advancement within the agency

Requirements

• Insurance sales experience (outside sales, inside sales representative, retail sales associate, or telemarketing) 3‑5 years preferred.
• Must be licensed for both Property & Casualty and Life & Health insurance.
• Successful track record of meeting sales goals/quotas preferred.
• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• Excellent communication skills—written, verbal, and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage risks, recover from the unexpected, and realize their dreams.
• People‑oriented.
• Organizational skills.
• Self‑motivated.
• Detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Able to learn computer functions.
• Experience with a variety of computer applications, particularly Windows.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Ability to multi‑task.
• Ability to make presentations to potential customers.
• Achieve mutually agreed‑upon marketing goals.
• Provide timely and thorough activity reports to the agent.
• Experience in marketing.
• Ability to conduct interviews in the office and in customers’ homes or businesses.
• Ability to assess customer needs and conduct effective interviews.
• Ability to effectively relate to a customer.
• Ability to execute a detailed business plan.
• Experience in marketing financial products.
• Knowledge of financial services products.
• Knowledge of life products.
• Knowledge of health products.
• Knowledge of living benefits products.
• Ability to explain complex financial issues in understandable terms.
• Property & Casualty license (must be current).
• Life & Health license (must be current).
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.
• Position may require travel.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $60,000.00 per year.

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