Account Manager - State Farm Agent Team Member

Jake Shockley - State Farm Agent; Sherman (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Bonus based on performance

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Jake Shockley - State Farm Agent seeks an Account Manager to drive customer relations and sales. Responsibilities include developing customer relationships, conducting policy reviews, and resolving issues. Ideal candidates will have experience in insurance sales or account management, strong interpersonal skills, and a proven sales track record.

Join our competitive and growth-driven culture that values community impact and customer service, with benefits including health insurance, 401(k), and paid time off.

Qualifications

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal skills.
• Proven ability to meet sales targets.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.

Skills

Customer relationship management

Sales skills

Leadership

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my legacy agency in 2021 and expanded with a second office in 2023. Today, we’re proud to have a team of 20 team members who work together with a shared mission and a strong commitment to serving our customers and community at a high level.

I’ve been with State Farm for 19 years and previously served as an agency manager and sales leader. Before State Farm, I worked as a stock broker, which helped shape my competitive mindset and focus on performance. I attended Austin College, played both baseball and football, and was honored to be inducted into the Hall of Fame. I’m also a lifelong Texoma resident, and State Farm runs in the family — my mom was an agent for 35 years.

Giving back is a major part of who we are. Across both offices, we participate in 50+ community events every year, and we take pride in showing up consistently and making an impact. Our office motto is simple but powerful: know, care, educate, and serve — each other and our community. We believe in always serving, always improving, and always striving to be the best.

For our team, we offer life insurance, PTO, 401k, health benefits, work‑life balance, and licensing reimbursement. Our culture is competitive, high‑energy, and growth‑driven, and we’re looking for team members who bring strong character, a great attitude, and a relentless work ethic. If you’re someone who cares about people, wants to win, and is never satisfied with “good enough,” you’ll fit right in here.

ROLE DESCRIPTION:

As Account Manager - State Farm Agent Team Member for Jake Shockley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.