Account Manager - State Farm Agent Team Member

Anthony Santiago - State Farm Agent; Scottsdale (AZ); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Anthony Santiago - State Farm Agent seeks an Account Manager to strengthen daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agent office departments.

You will improve customers' lives by proactively marketing relevant products and services, with a hybrid work arrangement and ongoing training.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales experience

Account management

Leadership

Sales communication

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2025 and currently lead a growing team of three. State Farm has always been a big part of my life, as my mom was also a State Farm agent. I started my own career as a receptionist in a State Farm office in Tampa and worked my way up, gaining valuable experience alongside some of the top-performing agents in the country before opening an agency of my own.

Staying connected to our community is important to me. I'm actively involved with the Phoenix LGBT Chamber of Commerce and the Hispanic Chamber of Commerce, which provide great opportunities to build relationships and support local businesses.

Our agency offers 14 days of paid time off, licensing reimbursement, and complimentary snacks and drinks in the office. We also offer flexibility through a hybrid work arrangement once team members are fully trained and licensed. Additionally, we're excited to offer gym memberships when the new Crunch Fitness location opens nearby.

As a newer agency, we're building a motivated, growth-focused team where everyone has the opportunity to make a meaningful impact. I'm looking for someone who is a go-getter, takes initiative, and brings an entrepreneurial mindset to their work. If you're self-motivated, excited to hit the ground running, and want to be part of growing a business where your contributions truly matter, we'd love to meet you.

Role Description

As an Account Manager for Anthony Santiago - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.