Account Manager - State Farm Agent Team Member

State Farm; Riverside (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as an Account Manager - State Farm Agent Team Member, where you will deliver exceptional client experiences and support the growth of an insurance agency. Utilize your customer service skills to enhance client interactions, resolve inquiries, and contribute to the community's needs. This role offers competitive pay, growth opportunities, and diverse benefits.

Benefits

Bonus based on performance

Paid time off

Health benefits

Growth potential within my office

Valuable career-building experience

Qualifications

• Dedicated to customer service.
• Excellent communication skills.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service regarding inquiries.
• Educate customers about insurance options.

Skills

Customer service

Communication

Problem-solving

Job description

Responsive recruiter Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

ROLE DESCRIPTION: As a Account Manager - State Farm Agent Team Member with Clinton Coble - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health benefits
• Valuable career-building experience

Compensation: $18.00 per hour


We're Hiring! About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.