Account Manager - State Farm Agent Team Member

Korina Hernandez; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Korina Hernandez - State Farm Agent is seeking an Account Manager to support daily operations and customer success. You will strengthen customer relationships, serve as a liaison between customers and office departments, and proactively market relevant insurance products and services.

The role emphasizes trust, punctuality, organization, and a genuine desire to help people within a supportive team culture that rewards performance and offers development opportunities.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Sales targets

Job description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my State Farm agency in 2014 after working as a State Farm Team Member and owning my own nutrition store. I’m a graduate of the University of North Texas with a BBA in Entrepreneurship, and I love building a business that allows me to help people while continuing to grow as a leader. Outside of work, my spouse and I homeschool our three children, and I’m passionate about fitness and traveling.

Supporting others is important to me, both professionally and personally. I’m involved in counseling and supporting married couples, and I believe strong relationships and a genuine commitment to others make a lasting difference.

My agency is built around a caring, supportive, and family-oriented culture. We work hard, respect one another, and celebrate our wins together. I also believe in investing in my team through professional development, a book club, paid major holidays, vacation time, team gatherings, and celebrations.

I’m looking for someone who is trustworthy, punctual, organized, and hardworking, with strong integrity and a genuine desire to help people. If you want to be part of a positive team where everyone brings their best, supports one another, and works toward shared success, I’d love to meet you!

ROLE DESCRIPTION:

As Account Manager for Korina Hernandez - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.