Account Manager - State Farm Agent Team Member

Jerome Ivie - State Farm Agent; Peoria (IL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Annual travel

Bonuses

Disability insurance

Life insurance

401(k)

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jerome Ivie - State Farm Agent is seeking an Account Manager Team Member to support daily operations, build relationships, and promote products to customers. The role blends customer service with sales through bilingual engagement.

You will work with Spanish-speaking clients, conduct policy reviews, propose personalized options, and help grow the agency while delivering exceptional service.

Qualifications

• Bilingual in Spanish and English (written and spoken).
• Experience in insurance sales or account management preferred.
• Strong interpersonal and leadership abilities.
• Proven track record of meeting or exceeding sales targets.
• Comfortable initiating and guiding sales conversations with diverse clients.

Responsibilities

• Build and maintain customer relationships to drive retention and growth, with a focus on Spanish-speaking clients.
• Conduct policy reviews, provide personalized recommendations, and address questions in English and Spanish.
• Manage resolution of complex customer issues with professionalism and empathy.
• Leverage product knowledge to recommend, explain, and sell policies to cold and warm leads in either language.

Skills

Bilingual Spanish/English

Sales experience

Interpersonal skills

Leadership

Job description

Benefits:

• Annual travel paid by agency
• Annual bonuses
• Disability insurance
• Life insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Account Manager - State Farm Agent Team Member for Jerome Ivie - State Farm Agent, your role is essential to our daily business operations and to ensuring our customers' success. By building meaningful relationships and serving as a bridge between customer needs and our agency, you will help grow our organization. Additionally, you’ll have the opportunity to improve our customers' lives by marketing relevant products and services proactively.

If you’re bilingual in Spanish and English, you have a unique opportunity to connect with and support a wider range of customers in our community. Join us to grow your career while making a positive impact on the lives of those you serve.

We’re looking for an attentive, sociable, and sales-oriented professional. If this sounds like you, we’d love to welcome you to our team!

Responsibilities

• Build and maintain customer relationships to drive retention and growth, with a special focus on Spanish-speaking clients.
• Conduct policy reviews, provide personalized recommendations, and address questions effectively in both English and Spanish.
• Manage the resolution of complex customer issues with professionalism and empathy.
• Leverage your knowledge of our insurance products to recommend, explain, and sell policies to both cold and warm leads in either language.

Qualifications

• Bilingual: Fluent in Spanish and English (written and spoken).
• Experience in insurance sales or account management preferred.
• Strong interpersonal and leadership skills.
• Proven ability to meet or exceed sales targets.
• Comfortable initiating and engaging in sales conversations with diverse clients.